Job Summary : The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal / external callers.
Also the incumbent should be proficient with multiple software programs for sending messages, call processing and documentation.
Minimum Qualifications : Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.
Preferred Qualifications : Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English / Spanish) preferred.
Work Days : 0700 - 1530 Weekends and HolidaysMessage to Applicants : Recruitment Office : Human ResourcesExecutive Order : Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.
If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected].
Call Center Representative
Contact Center Customer Service Representative - Fuel/Propane Services. Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. Coordinate and schedule service calls with technicians to ensure prompt delivery. Requests for accom...
Call Center Representative
Instead of the homeowner reaching out directly to the dealer they will call Carrier for assistance. Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives. ...
Call Center Representative
The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal/external callers. Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call ce...
Ambulatory Call Center Representative
As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Presenting a positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essential. Associate's degree and two ...
Call Center Representative - ENT
What are we looking for in our Call Center Representative - ENT?. Job Title: Customer Service Representative. We are currently seeking a motivated and detail-oriented Customer Service Representative to join our team. Handle a high volume of incoming calls, providing excellent customer service. ...
Senior Call Center Representative
Associate's degree and two (2) years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital r...
Bilingual Call Center Representative
Innova Solutions is immediately hiring for a Bilingual Call Center Representative!. As a Call Center Representative you will:. Answering inbound calls in a fast-paced environment. Make outbound calls with changes and update new schedules and notes in database. ...
Call Center Representative
Contact Center Customer Service Representative - Fuel/Propane Services. Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. Coordinate and schedule service calls with technicians to ensure prompt delivery. Requests for accom...
Call Center Representative
Manage large amounts of incoming calls Generate sales leads Identify and assess customers. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/custo...
Call Center Representative - ENT
Instead of the homeowner reaching out directly to the dealer they will call company for assistance. Customer complaints are triaged by Tier and transferred to the Tier representatives. ...