Program Manager-Engineering-Construction

Position Description : TITLE : Program Manager

DEPARTMENT (S) : Engineering Division

DIRECT REPORTs : Sr Project Manager, Project Manager, Project Coordinator, Permit Coordinator

REPORTS TO : Director of PMO

This position is 100% remote.

POSITION SUMMARY

The Program Manager will be responsible for managing, forecasting, budgeting, tracking, and working directly with our clients to ensure priorities are aligned, deliveries are being met, and overall expectations are being met or exceeded for a large engineering / construction program.

Responsible for what gets done.

ESSENTIAL JOB FUNCTIONS

Plans all phases of the engineering and construction project lifecycle from initiation to completion.

Leads project meetings, creates agendas, assigns action items, follows up on open action items, and holds team accountable for commitments.

Leads engineering and construction managers to achieve a common goal of profitability, customer satisfaction, and quality, on time delivery.

Creates detailed program level schedule that outlines due dates for each task, rolling up to milestones and deliverables.

Ensures project level schedules roll up to the program level schedule correctly and takes measures to ensure project level schedules are accurate and being adhered to.

Creates and updates program level forecast monthly for all assigned projects.

Monitors utilization and works with management team to ensure resources are correctly allocated to the project.

Manages and mentors project managers and Sr. project managers and sets priorities for them.

Professionally communicates with clients and all other stakeholders (both internal and external).

Clears roadblocks impacting the design, field, permitting, and GIS teams.

Collaborates with construction managers, design manager, field manager, permit manager and GIS manager.

Provides weekly updates on program financial health on internal calls and speaks to monthly forecast each week.

Meets with Jurisdictions Having Authority (JHAs) and communicates all applicable local, state, national codes and regulations, and safety precautions are followed by the design and permitting team.

Coaches and mentors team members when appropriate.

Conducts performance management functions when necessary and follows through with proper documentation.

Resolves internal escalations related to challenges between Design and PM teams.

Submits and approves timesheets daily with the appropriate time coded to the project, aspect, and task.

Conducts interviews of project manager and senior project manager candidates and is involved in hiring decisions.

Stays current with scope changes and understands the scope applicable to the work being performed to maintain change control and where appropriate, complete change orders with the client.

Comes well prepared for meetings with client, peer managers and Squan Leadership.

Focuses on high level customer interaction to both internal and external customers.

Other duties as assigned by Director of PMO.

SKILLS AND ABILITIES

Strong knowledge and experience working in standard project management software.

Ability to balance Client expectations with engineering needs and construction requirements and be able to balance being accountable to all three.

Builds strong relationships with clients, contractors, and Squan team.

Strong knowledge of outside plant engineering, permitting, and design

Ability to manage a large program spanning multiple markets for construction and engineering scopes.

Ability to comprehend complex scopes / statements of work and quickly identify out of scope

Has strong working knowledge of OSP that allows for building sufficiently detailed trackers, schedules, and budgets.

Manages Project Mangers and Sr. Project Managers through regular communication, setting clear expectations, trains and coaches when needed, and assists with professional development.

Excels at organization, time-management, problem-solving, planning, forecasting and budgeting.

Strong work ethic, leads by example, takes ownership of project and tasks performed by himself / herself and the team, and does what it takes to get the job done and meet / exceed client expectations.

Attention to detail and takes pride in his / her work.

Very proficient in Microsoft Office Suite and with various other software programs for data entry.

Ability to communicate professionally at all times, with clarity, at the frequencies required by management and customers.

Ability to understand different personalities and adjust approach accordingly.

Able to articulate complex concepts in easy-to-understand terms

Must be able to give feedback in a constructive manner and be able to adjust messaging based on the audience to get the desired results.

Attends client meetings and represents Squan as the single point of contact for projects assigned.

Ability to travel to multiple sites as required.

Work independently with minimal supervision.

MINIMUM REQUIREMENTS

Must be 18 or older

Seven years of telecommunication project management experience, 3 years of that experience managing a large program successfully

Able to work with minimal supervision and complete tasks assigned in a timely manner

Strong proficiency in MS Office

Strong communication skills, both written and oral

Valid drivers license

Must be able to pass a pre-employment drug test and background check

PREFERRED REQUIREMENTS

Bi-lingual (Spanish / English)

Bachelors degree in Business Administration, management, engineering or a related degree

PMP Certification

Experience managing turnkey, EPC, and design / build projects in the telecommunication industry.