Responsibilities
- Leadplex Customer implementations providing consultative support with data exchange options involving API and File Feeds.
- Co-lead technical implementation calls with Implementation Managers on topics related to data exchange.
- Ability to craft and manage documentation that supports the effective delivery of technology that meets specific business needs.
- Responsible for integration configuration and testing activities with Customer and HR Tech platform.
- Build strong relationships with external clients, external technology platform partners and Implementation Team.
- Take accountability for successful Customer's HR Tech platform experience.
- Ability to recognize customer data sensitivity and limit use and distribution of protected information to the minimum amount required.
- Partner with Best Practices team to build and maintain strong routines for updating all content.
- Coordinates with Stakeholders to elicit, analyze,municate, and validate requirements for the best technology platform implementation solution.
- Possesses functional knowledge and skills reflective of apetent practitioner with the ability to deliver on work of high technicalplexity.
- Understanding GB Core Products and Services and ability to speak to each for a successful implementation.
- Ability to craft and manage documentation that supports the effective delivery of technology that meets specific business needs.
- Ability to apply the appropriate knowledge and techniques necessary to draw out requirementspletely and accurately from stakeholders.
- Ability to effectively interface with others and develop healthy, productive work interactions.
- Effectivelymunicate to others and be a face of The Hartford on client calls.
- Build strong relationships with external clients, external technology platform partners and Implementation Team.
- Quickly troubleshoot and problem solve file data issues.
Qualifications :
- Workday Certification Preferred
- Requires knowledge of data analysis tools such as SQL and MS Excel including advanced formulas and functions, Ultra Edit, TOAD
- Requires knowledge of Insurance claims practices, processing, and customer experience
- Expertise with electronic data interface (EDI) practices such as file feeds and Application Programming Interfaces (API's)
- Requires broad knowledge of the GB functions and applications, and knowledge of system and technology alternatives, excellentmunication skills, strong judgment, and the ability to work effectively with client and IT management and staff.
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration ofpetencies required for the role.
The base pay is just oneponent of The Hartford's totalpensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is :
$78,640 - $117,960
Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age
About Us Culture & Employee Insights Diversity, Equity and Inclusion Benefits Job ID R2416881