Director of Financial Aid Chicago

Apply for Job

Job ID

52358

Location

Chicago, Illinois

Add to Favorite Jobs

Email this Job

Department : Financial Aid CH

Salary / Grade : EXS / 11

Job Summary :

Reporting to the University Director of Financial Aid, the Director of the Financial Aid Chicago Office serves as the primary manager at the Chicago campus location. In partnership and consultation with the University Aid Director, this position manages the daily operations and processes of the programs managed by the Chicago Financial Aid Office, including the Medical School, Law School, allied health programs, Kellogg Evening & Weekend MBA program and the School of Professional Studies graduate and undergraduate programs. The Director ensures institutional procedures are implemented and regulatory deadlines are achieved while providing excellent customer service to students and colleagues. The Chicago Director supervises daily operations of a team of eight, provides oversight and support to the staff managing various project areas that include federal and state grants, federal and private loans, institutional aid, budget appeals, special circumstance review, outside scholarships processing, summer awards, student support, document intake and data-entry.

Specific Responsibilities :

Strategic Leadership, Organizational Management, and Collaboration

• Provides vision and leadership for all aspects of financial aid operations serving graduate and professional programs, as well as a non-traditional undergraduate programs.
• Oversees staff recruitment, development, performance management, and succession planning to foster a high-performing, engaged team.
• Serves as a trusted advisor to university leadership, providing expertise on complex financial aid and compliance matters.
• Builds and sustains strong partnerships across schools (Law, Medicine, Business, SPS) and administrative units (Registrar, Student Finance, IT, Admissions) to align financial aid strategies with institutional priorities.
• Represents the university in national organizations (e.g., NASFAA, MASFAA, AAMC), advocating for graduate, professional and non-traditional education priorities.

Financial Aid Operations, Technology, and Process Excellence

Data Analysis, Reporting, and Institutional Accountability

Policy Development, Risk Management, and Policy Development

Counseling, Engagement, and Student Support

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications :

Minimum Competencies : (Skills, knowledge, and abilities.)

Preferred Qualifications :

Preferred Competencies : (Skills, knowledge, and abilities)

Target hiring range for this position will be between $116,000 $126,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits :

At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https : / / www.northwestern.edu / hr / benefits / index.html to learn more.

Work-Life and Wellness :

Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior / adult care. Visit us at https : / / www.northwestern.edu / hr / benefits / work-life / index.html to learn more.

Professional Growth & Development :

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https : / / www.northwestern.edu / hr / learning / index.html to learn more .

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

#J-18808-Ljbffr