Patient Care Coordinator
Job Description
Job Description
Description :
Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages.
Currently, we are searching for a full time / part time Patient Care Coordinator (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
Position Title : Patient Care Coordinator
Status : Full-Time Non- Exempt Hourly Professional
Report to : Dental Operations Manager (DOM)
Supervisor : Assistant Patient Support Team Manager (APSTM)
Job Overview
As a Patient Care Coordinator you will play an important role in working with our clinical team. You will schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
This role is critical to the success of our patients and practice. You will provide exceptional customer service to all individuals calling into the clinic.
Compensation : $16.00, plus we have a bonus program that is unlimited.
Responsibilities and Duties
- Greet patients by phone, schedule their appointments within the scheduling software (FUSE) and create a positive, welcoming experience.
- Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow.
- Uploading the necessary documents into patients profile
- Ensuring all dental insurance is active for the current month
- Ensuring all dental history is accurate
- Obtaining necessary insurance benefits and eligibility
- Register new patients and maintain accurate patient records.
- Copy and scan documents into patients’ charts.
- Request chart / patient transfers.
- Record patient issues / conversations in communication log or chart.
- Contact patients for follow up appointments.
- Maintains patient confidentiality.
Qualifications
- 1 year of customer service experience.
- Must be able to handle a fast paced environment.
- Strong written and oral communication skills.
- Demonstrated ability to manage complex operational matters.
- Highly motivated and self starter attitude.
- Energetic, engaging personality.
- Enjoy working with people.
- Proficient with computers (typing 50-60 wpm).
- Bilingual in Spanish, Somali, Oromo or Hmong a plus.
Hours
8 : 45 a.m. to 5 : 30 p.m. CST - with 1 hour lunch break rotating
Requirements :
Service Agent Patient Care Coordinator
A company is looking for a Service Agent, Patient Care Coordinator. ...
Patient Care Coordinator
Due to the continued growth of our practices, we have an exciting opportunity for outgoing and detailed focused Patient Care Coordinators (PCC). Studies show that keeping your teeth and gums healthy can have a big impact on your overall health and our Patient Care Coordinators are essential to provi...
LPN Patient Care Coordinator
A company is looking for a Personal Care Coordinator I Training. ...
Patient Care Management Coordinator
The care coordinator assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs. This Patient Care Management Coordinator p...
Patient Care Coordinator
A company is looking for a Patient Care Coordinator - Remote. ...
Patient Care Coordinator
Patient Care Coordinator / Patient Services Representative. Our team of Patient Care Coordinators are instrumental in providing a seamless patient experience and making sure all documentation and information is collected and organized appropriately. If you are a detail-oriented and dedicated profess...
Patient Care Coordinator
The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Real-time entry of medical information provided by the veterinarian during patient exams and ensures...
Patient Care Coordinator - National Remote
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development o...
Patient Care Coordinator
Patient Care Coordinator / Patient Services Representative. Our team of Patient Care Coordinators are instrumental in providing a seamless patient experience and making sure all documentation and information is collected and organized appropriately. If you are a detail-oriented and dedicated profess...
Patient Care Coordinator
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner. Gathers pat...