Job Description
Job Description
Randall Reed's Planet Ford 635 CASHIER - Email a Resume to Sheena Shartapata at [email protected]
Due to our recent growth and acquisitions we are looking for individuals to fulfill the following positions in the Dallas Garland area :
Position : Automotive Customer Cashier
Monday - Friday 9 : 00am - 3 : 30pm Saturdays 9am-2pm or 2pm-9pm rotating
Job Purpose : Process Clients paperwork from service work and ensure complete satisfaction of the Clients service visit.
Job Duties :
- Process service paperwork
- Process payment of services rendered
- Book Technicians Repair Orders
- Backup Service Dispatcher
- Finalize service repair orders
- Explain basic work completed on Clients vehicles
- Recognize possible Client concerns and alert Management
- Answer incoming service phone calls
- Schedule service appointments
- Follow up with service Clients to ensure satisfaction
Skills / Qualifications
- Customer focused friendly attitude
- Ability to recognize and satisfy customer concerns
- Basic computer skills
- Ability to process cash and credit card transactions
- Spanish speaking is a plus
Job Requirements
- Must hold a high school diploma or equivalent
- Superior customer interaction skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast paced environment
- Able to work on your feet for extended periods of time
- All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.
We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits :
401K
Health Insurance
Dental Insurance
Disability & Life Insurance
Flexible work schedule
Randall Reed’s World Class Automotive Group also offers educational and long term career assistance :
World Class University
New hire orientation
OJT on the job training
Manufacturer’s certification processes
Soft skills / work process training
Established career paths to achieve
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