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Customer Service Rep I

VirtualVocations
Orange, California, United States
Full-time

A company is looking for a Customer Service Rep I.Key Responsibilities : Provide first call resolution for member and provider inquiriesDocument inquiries and complaints accurately in the computer databaseSupport CHPW members during the Medicare Annual Election PeriodRequired Qualifications : Minimum of three years of call center experience in insurance or managed careExperience with state and federal programs such as Washington Apple Health and Medicare Advantage PlansKnowledge of medical terminology and healthcareComfortable working in a 100% remote environmentAbility to use MS Office products like Outlook, Word, and Excel

3 hours ago
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