CornerStone Staffing has a great career opportunity for Customer Service Representatives that are Bilingual in Spanish and English to get your foot in the door with a healthcare medical company.
If you have Customer Service and Call Center, this is a great opportunity to get in a new industry.
Job Title : Spanish / English Speaker Call Center Agent
Location : Irving, TX (Onsite)
Hours : AFTERNOON SHIFT ONLY Monday - Friday : 1 : 30pm - 10 : 00pm & Saturday 8 : 00am - 7 : 00pm Training 8 : 00am - 5 : 30pm first 2 weeks
Pay Rate : $18.00- $19.00 / hourly DOE
Duties :
Provide exceptional customer service to clients in a professional and courteous manner
Handle inbound and outbound calls, assisting customers with inquiries, concerns, and scheduling
Schedule medical appointments for patients
Conduct data entry and maintain accurate customer records
Schedule medical appointments for patients
Requirements :
Fluent in both English and Spanish (written and verbal)
Strong communication skills with the ability to effectively interact with customers
Previous experience in call center role preferred, phone customer service is okay
Proficient in data entry and computer skills
30 WPM typing speed
On-boarding Requirements :
High School Diploma or equivalent (GED)
Criminal Background & Drug Screening
2 verifiable employment references
Please read requirements carefully as we are prioritizing those that meet the requirements.
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