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GUEST EXPERIENCE SUPERVISOR - 1 HOTEL SOUTH BEACH

1 Hotel South Beach
Miami Beach, FL, United States
$24 an hour
Full-time

Salary Range : $24.00

$24.00

Overview : Grow with us...

Grow with us...

The front office the heart of every single one of our hotels. Its the team who first greets guests when they step inside 1 Hotel South Beach , tends to their every request, and introduces them to the brand.

Supervising that team is a big job, because it requires a diverse range of skills, from analytical thinking and problem solving to self-assuredness and an ability to get along with everyone.

Not to mention an almost instinctive desire to enhance the stay of every single guest.

We're currently seeking an impossibly charismatic Guest Experience Supervisor at our hotel. Our dream candidate intimately understands the dynamics of this role and how it greatly impacts the overall guest experience at our hotels.

If you feel this role is calling out your name, we'd love to hear from you.

Qualifications : About you...

About you...

  • Passionate about hotel operations and guest service with a minimum of 3 years experience working at Hotel Guest Services area or 2 years of supervisor y experience in hospitality or 1 year of Forbes five-star rated hotel supervisor y experience .
  • A post-secondary diploma or degree would be a plus.
  • Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest engagement.
  • Excels at communication, both verbal and written.
  • Able to stand or walk for an extended period of time or for an entire work shift.
  • Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays.

About us

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being.

As a part of our team, you can look forward to activities and perks that drive your passion for nature such as :

  • Designed by Nature work environment
  • Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
  • Retirement Planning
  • Paid Personal Days
  • Career Advancement : Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses / certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
  • 3 days ago
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