Senior IT Project Manager

Overview

Senior IT Project Manager role at Fidelity Investments. The Senior Project Manager works with business partners and IT teams to document requirements, plan, develop, and deliver on affiliates technology initiatives. The position involves partnering with cross-company project teams to deliver platforms and tools that meet business requirements while supporting business process change activities across multiple workstreams. You will serve as a business analyst responsible for documenting business requirements, developing test cases, and conducting training sessions to support user adoption of newly implemented technologies.

The Role

The Manage External Entities / Affiliates team provides technology services to Fidelity and its affiliates. The Senior Project Manager collaborates with business partners and IT team members to document requirements, plan, develop, and deliver on affiliates technology initiatives. You will work with a cross-company project team including business leaders, implementation partners, vendor partners, architects, engineers, and executive sponsors to deliver platforms and tools that meet business requirements while supporting business process change across multiple workstreams. You will also act as a business analyst responsible for documenting business requirements, developing test cases, and conducting training sessions to support user adoption of newly implemented technologies.

Expertise And Skills You Bring

• Possess 8+ years of professional experience spanning information technology project management and business systems analysis.
• Possess technical, analytical, and critical thinking skills and able to engage and collaborate with stakeholders, gather business requirements, create business requirement documents, and translate to technical requirements for engineers.
• A history of working successfully across technology, business, and operational functions.
• Knowledge and understanding of technology infrastructure, i.e., networks, endpoints, and servers.
• Experience in training associates to use enterprise systems and driving the adoption of enterprise systems.
• Experience driving timely reporting of project metrics, KPIs, budget and resources.
• Capable of partnering with and influencing individuals at multiple organizational levels.
• Effective communicator with proven interpersonal skills across diverse teams and stakeholders.
• Familiarity with ITIL framework and / or Agile Project Management
• Ability to effectively multi-task and manage time, and the ability to work independently as well as within a team environment.
• Known for consistently optimizing support workflows and improving the customer experience.
• Dedicated to creating positive customer experiences through initiative driven support and engagement.
• Experience managing vendor implemented projects
• Excellent communication and partnership skills with the ability to carry influence and drive action in a medium to large corporate environment.
• Possessing a data-driven approach to understanding client needs, translating strategic objectives into action, and efficiently prioritizing to improve value delivered.
• Energized by working collectively to deliver agreed business outcomes, drawing on the expertise of colleagues to advise the approach and remove impediments to making progress.
• Facilitate meetings and conversations with business partners and vendors.

Note : Fidelity will not provide immigration sponsorship for this position.

The Team

The External Entities team supports Fidelity affiliates technology needs by providing end-to-end technology services and manages collaboration platforms offered to the enterprise.

Certifications

Category : Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (business days, Monday–Friday) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by securities, investment, and retirement-related laws and regulations. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

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The Bottom Line Fidelity is a regulated financial services employer; this listing may include standard disclosures about regulatory compliance and sponsorship. The content above is for informational purposes and reflects the current scope of the role as described by Fidelity at the time of posting.

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