Cris B., Member Services Representative says "My favorite part about working at the Y is meeting all the different people who come in - seeing new faces and building relationships everyday is rewarding."
PAY RATE : $12.50 / hr
SCHEDULE : Evenings and / or weekends
The Member Services Representative is responsible for providing exemplary customer service to all members, callers, volunteers and visitors to the YMCA of the Iowa Mississippi Valley
- Welcoming members and guests with a warm smile, using their names, and expressing gratitude for their patronage.
- Asking questions, using active listening and providing facility tours to help prospective members find the perfect membership and program options.
- Building relationships with members, fostering connections within our YMCA community.
- Utilizing our operations software for member check-ins, program and membership registration, and payment processing.
- Staying knowledgeable about all YMCA and Family Wellness programs and services to assist members effectively.
- Handling membership and safety concerns, addressing any issues promptly and appropriately.
Perks of working at the Y!
- Free individual YMCA membership! Discounts on programs
- Child Care discount 25% (must work min 20 hrs / week to qualify); Summer Camp discounts
- Free Employee Assistance Program (EAP) Program
- Y Retirement Fund : Y pays 12% after employee meets eligibility requirements
- Eligible to participate in 403B savings account through Y Retirement Fund
- Tuition Assistance
- Competitive Wages
- Flexible Schedules
- Career Development
We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility and adheres to our mission.
Must be able to obtain CPR / AED / FA certification (classes provided through the YMCA). Must be 18 yrs or older and able to stand and / or sit for at least 4 hours at a time every day.
Must be able to lift up to 30 pounds occasionally. Possess the ability to walk and climb stairs and be capable of navigating through the facility and be able to talk, hear and see regularly.
The YMCA of the Iowa Mississippi Valley is a 4-star rated Charity Navigator employer for over 16 years. "Only 2% of the charities we evaluate have received at least 11 consecutive 4-star evaluations, indicating that YMCA of the Iowa Mississippi Valley outperforms most other charities in America.
Charity Navigator. We have also been voted "Best in the QC" by Locals Love Us several years in a row.
Job Posted by ApplicantPro
Child Watch - Part-time, Evenings-Weekends, Bittner YMCA
Free individual YMCA membership! Discounts on programs. The Child Watch Attendant is responsible for directly participating with and ensuring the. Participate with children in all activities and implement character development activities. We are looking for someone who displays the YMCA values of ca...
Day Shift Part-Time Team Member
Looking for part time work for a day time shift. Team Members are responsible for preparing and serving up our delicious, all-natural, energizing smoothies as well as consulting and assisting customers in choosing the right vitamins and nutritional supplements to help them reach their health and fit...
Lifeguard, Part-Time, Bet Family Y, Week Days/Saturday
Free individual YMCA membership! Discounts on programs. YMCA Lifeguard says, "My favorite thing about being a lifeguard at the Y is the community. The members, guests, and staff really make me enjoy coming into work every day. Ensure safety of all participants by following aquatics best practices. ...
Customer Service Representative 5:00am - 11:00am (Part Time)
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Planet Fitness members, prospective members and guests. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as ...
Custodian - Part Time Weekends, Bittner YMCA
Free household YMCA membership! Discounts on programs. I like the schedule/hours and interacting with the members everyday!". Regular and timely attendance to respective schedule. We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility and adheres to ou...
Customer Service Representative 5:00am - 11:00am (Part Time)
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service. Planet Fitness members, prospective members and guests. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as ...
Custodian - Part Time weekends, North Family Y
Serve as a role model to members and Y staff and lives the YMCA mission, vision and values of the YMCA movement. Participate in and solicit others to participate in necessary YMCA financial development efforts, specifically the Annual Campaign. Free individual YMCA membership! Discounts on programs....
Part -Time Seasonal Customer Service Team Member
Aider avec les processus omnicanaux, y compris les commandes AEL/REM (achetez en ligne, ramassez en magasin) et les commandes expédiées à partir du magasin (EXP/M). Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme (POG). Décrire les conditions en...
Part-Time & Full-Time Wound Care Opportunities - Multiple Locations Available (Des Moines, IA)!!
Part-Time & Full-Time Wound Care Opportunities - Multiple Locations Available (Des Moines, IA)!!. Group is expanding! We are seeking Board Certified or Board Eligible Primary Care Physicians, Surgeons, and Wound Care Physicians to provide wound care management services in post-acute facilities near ...
Sports Site Supervisor - Part time
To provide a positive and safe environment for all in providing remarkable member service experiences in YMCA Sports programs. Free individual YMCA membership! Discounts on programs. Ensure all games start and end on time. We are looking for someone who displays the YMCA values of caring, honesty, r...