Job Description :
- Communicate with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues
- After fully trained, the expectation is to make upwards of 80 outbound calls a day to update test result status
Top Skills Details :
Call center, Healthcare, Outbound calls
Additional Skills & Qualifications :
MUST HAVES : -1+ years in a call center environment -Must be very tech savvy and can use over 4 software programs at once -At least 1+ year in a very fast paced, time sensitive environment -Willingness to work in office year of job tenure at each role on resume NICE TO HAVES : -1+ year working in a healthcare / medical company -Has experience working for a medical laboratory -Experience using any of the following programs such as Misys, Fast Orders, Cisco Finesse, TeleOpti -Pursing a career in the medical / healthcare field
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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