Administrative Assistant; Medical Administrative Assistant - $2,000 Sign on Bonus

Boston Children’s Hospital is hiring Administrative Assistants for the Ambulatory Clinics in Boston, Brookline, & Jamaica Plain, MA!

If you are looking for an exciting opportunity, Apply Now!

We are currently offering a one-time $2,000 sign on bonus for full time new hires

Boston Children’s Hospital Offers :

• Competitive compensation starting at $22 / hour + depending on experience!
• Medical / Dental / Vision Insurance
• Childcare and student loan subsidies
• Life Insurance
• Paid Time Off
• Pension
• Cell phone plan discounts
• 403(b)

After successful completion of training, Administrative Assistants will work in ambulatory clinic areas, telephone page operations and practice liaison program as part of a float pool to provide administrative and customer service support to clinics and inpatient units.

This position requires floating to the Brookline and Martha Eliot Health Center (Jamaica Plain) locations. May require floating to additional satellites.

Schedule : 40 hours per week, Monday Friday; shift hours may vary between 7 : 00a 7 : 00p. 100% onsite.

Requirements :

• Excellent customer-service skills and the ability to express empathy in difficult interpersonal situations
• Strong attention to detail with the ability to multitask and communicate effectively both orally and in writing
• The ability to work with diverse internal and external constituencies
• High School Diploma or GED required; Associate or bachelor’s degree and previous experience in an office setting is preferred
• Healthcare experience preferred

Responsibilities :

• Physician Support : Working with other team members to monitor the physicians’ clinical, operative, meeting, and personal schedule / calendar.
• Scheduling : Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care / referring doctor information.
• Physician and department liaison : Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns.

Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination.

• Coordination of care : Acting as the face of the practice and managing every step of the patient’s care. Communicating the plan of care to the family.
• Clinic management : Preparing charts for physician’s clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient.

Promptly and accurately logging updated information.

Administrative tasks : Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient’s medical record.

Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed.

At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people.

With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

For immediate consideration, apply now !