A company is looking for a Manager, Quality and Performance for the Access Center.Key ResponsibilitiesManage the quality assurance program for the Access Center, overseeing vendor-managed call centersDevelop and implement quality assurance standards and procedures, and monitor vendor performanceGenerate and report on QA metrics, identifying areas for continuous improvementRequired Qualifications8+ years of experience in quality assurance or process improvement, preferably in a call center environment2-3 years of managerial experienceStrong understanding of quality assurance standards and best practicesExperience with incident management, error processing, and escalation proceduresCross-functional coordination and internal / vendor collaboration experience
Manager Risk and Quality Systems
A company is looking for a Manager, Risk & Quality Systems to oversee daily operations and manage team performance in the Risk & Quality Solutions team. ...
Senior Manager, Customer Satisfaction & Quality
Drive the process robustness of the production lines leveraging digital quality • Collaborate with LOB and CSQ central team for quality improvement • Up to 50% travel to US Plants What qualifications will make you successful? • Bachelor’s Degree (or higher) in Supply Chain, Management, Engineering o...
Quality Control Manager (in KY)
Identifies and sets appropriate quality standards and parameters for products. Communicates quality standards and parameters to QA team, product development team, and other appropriate staff. Develops, implements and manages processes to ensure that products meet required specifications for quality,...
Quality & Regulatory Manager - Medical Device/Equipment (Remote with travel)
Implement the worldwide Belimed Quality Policy and derive appropriate programs and systems to support strategic direction and conduct training on those systems. Analyze quality/regulatory information for current and prospective products and presents findings to local management and global counterpar...
PLS Tech Delivery Sr. Manager (Manufacturing and Quality Experience)
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. Understanding of data and integrations between manufacturing and quality applications; a...
Quality Control Manager (in KY)
Identifies and sets appropriate quality standards and parameters for products. Communicates quality standards and parameters to QA team, product development team, and other appropriate staff. Develops, implements and manages processes to ensure that products meet required specifications for quality,...
Medicare Quality Coding Review and Audit Manager- Hybrid- Cigna Healthcare- CT, PA, TN, TX, or MO
Monitors key performance indicators and works collaboratively with leadership to report on influencing factors and evaluating trends on internal coder and external coding vendor performance and optimization progress. Analyzes and measures the effectiveness of existing risk adjustment coding initiati...
Account Manager - Murfreesboro and surrounding areas
Are you a driven sales professional looking to join a dynamic company where your efforts directly impact your earnings? Join us as an Account Manager and be a part of a team that values your success and offers substantial earning potential!. In this pivotal role, you’ll drive new business developmen...
Food Safety and Quality Manager (FSQA)
Oversee and control all quality documentation and assume a leadership role working with quality departments and plant leadership to ensure a safe work environment that efficiently manufactures the highest quality products that meet customer specifications. Maintain and manage facility QA staffs for ...
Quality Control Manager - Commercial Construction
Chair and document weekly QC meetings with internal and external stakeholders (Yates and subcontractors quality representatives) and external team members. This position develops and administers quality related policies, procedures, techniques, initiatives, to ensure that all quality policies and pr...