The Dynatrace Instructional Design Team is responsible for the planning, design, creation, and management of Dynatrace platform education and enablement materials.
We are seeking a talented Instructional Designer who will be responsible for creating and developing high-quality, effective, and engaging learning assets, online courses, guided learning paths, and assessments that serve Dynatrace customers, partners, and employees.
Dynatrace University Instructional Designers need to gain an in-depth understanding of the Dynatrace platform, third-party software, and industry technology to manage the logistics and development of learning assets.
Key Responsibilities :
- Develop and produce end-to-end, high-quality e-learning and live training curriculum.
- Design and develop principles and standards using sound instructional design for establishing repeatable, quality learning solutions.
- Be a mentor to internal enablement program managers and instructors on best practices in instructional design and enablement solutions.
- Plan and execute instructional design strategies and programs such as OnDemand e-learning courses and instructor-led training.
- Identify knowledge gaps and determine the learning materials needed for enablement.
- Develop relationships with Dynatrace platform experts to gather course requirements, develop course content, and solicit feedback.
- Design innovative learning solutions for the Dynatrace platform and related technologies.
- Create and maintain learning activities and exercises in the forms of labs, guides, and knowledge checks.
- Produce high-quality course materials using editing and multimedia development tools.
- Create storyboards that include audio scripts for video content.
- Develop an in-depth understanding of and ability to use the Dynatrace platform and keep pace with enhancements to enable course updates and continuously improve existing learning programs.
- Implement quality assurance for all learning development and assets.
- Analyze customer feedback and satisfaction metrics to refine learning materials.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
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Remote working / work at home options are available for this role.
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