Senior Software Engineer – Data Platform

Responsibilities :

• Contribute to the next generation of Five9’s modern SaaS platform and applications, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
• You will play a critical role in developing a highly available, highly scalable and reliable infrastructure for microservices.
• You will apply your expertise of cloud computing stack, broad software technologies, and open-source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
• Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
• Dive deep into the software stack to troubleshoot and provide production support as needed.
• Work with a team of peers, share a passion for what they’re creating and pull your own weight.
• This position requires the ability to be on-call.

Requirements :

• 6+ years of software development experience in Java using Spring Boot framework.
• 2+ hands on experience with SQL or similar databases.
• 2+ hands on experience with data messaging systems like Kafka, Pub / Sub .
• 2+ experience with data serialization formats like AVRO or PROTOBUF.
• 2+ experience working on data streaming services like FLINK / Spark / dataflow.
• Experience with designing and building highly available and scalable applications in GCP.
• Experience and hands on skills with GCP Products such as Google Big Query, Cloud Storage, Cloud Functions, Pub / Sub, App Engine, Cloud SQL.
• Experience and hands on skills with Docker, Kubernetes.
• Hands on experience working as part of a Continuous Delivery team who continuously develop, test, deploy and manage production applications on Google Cloud Platform.
• Good understanding of private and public cloud design considerations and limitations in the areas of virtualization and global infrastructure, distributed systems, load balancing and networking, event processing, massive data storage and security.
• Bachelor's degree in an engineering field.
• An advanced degree in an engineering or a business discipline is highly desirable.

Work Location : This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.

Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location.

The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.

We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.

• Access to an innovative mental health support platform that offers personalized care and resources in areas such as : therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $111,800 $216,100 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here : .

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.