A company is looking for a Customer Service Senior Manager (Remote).Key ResponsibilitiesManage 5-7 managers overseeing daily operations of customer service agentsDevelop and implement operating systems, policies, and procedures to enhance customer serviceProvide performance reports and implement action plans for operational improvementsRequired Qualifications7-10 years of directly related experience5+ years of demonstrated management experienceExperience in mortgage servicing or financial services preferred
Senior Manager of Design Services
Manager of Design Services responsible for overseeing operational and creative excellence in digital marketing and design. ...
U.S. Engagement Manager / Senior Manager, Financial Services and Fintech - 2024
We are expanding our team and seeking an exceptional leader with a passion for solving complex business challenges to join our team as a Financial Services Engagement Manager or Senior Manager. Financial Services team maintains a global footprint, which allows Managers and Senior Managers to work on...
Senior Manager, Service Management
The Senior Manager for Service Management will serve as the Product & Technology owner for the platform, along with leading a technical team focused on ServiceNow architecture, engineering, & operations. The Senior Manager, Service Management Opportunity. Our Workforce and Customer Identity Clouds e...
Workday Record to Report Implementations Consultant, Senior Manager
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Workday Services functional certification(s) preferably Record to Report and/or Engagement Manager certification. SummaryA career in our Workday Finance practic...
Senior Manager Of Business Development
CGS is currently seeking a seasoned Senior Capture and Business Development Associate to assist with identification, capture, evaluation, and development of government contracts for Contact Government Services. Develop and create relationships with both potential clients and partners to apply demons...
Study Project Manager (Customer Service)
Study Project Manager (Customer Service). Woodley Trial Solutions which provide a unique range of tailored, end-to-end solutions that save time and money at all stages of the Clinical Trial process, has an exciting opportunity for an experienced customer service driven Study Project Manager. You mus...
Senior Program Manager, Logistics Insurance - Last Mile Delivery and Technology
We are seeking a self-driven, detail-oriented Senior Program Manager to join our Logistics Insurance team. As a Senior Program Manager, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus resource and technical constraints...
Customer Service Manager
Naadam is seeking a highly skilled, strategic, and self-motivated Customer Service Manager to lead and enhance the customer experience. Ensuring Customer Service processes are streamlined to ensure quick and efficient resolution to our customers. Deep understanding of customer service fraud preventi...
Senior Analyst of FP&A, Store Operations and Customer Service Focus ( Open to Remote OR Hybrid)
Bob’s Discount Furniture, a fast-growing furniture retailer located in Manchester, CT, is seeking a Senior Analyst of FP&A with a focus on Store and Customer Service Operational Optimization. Analyze and interpret monthly financial results for stores, customer service and related departments. Summar...
Senior Manager, Customer Go To Market and Segmentation
Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Market implementation plans towards overall customer goals of acquisition, ...