A company is looking for a Supervisor, Customer Service to lead a contact center team and ensure high-quality service delivery to health plan partners.
Key Responsibilities : Supervise and support a team of Customer Service representatives in handling inquiries and complaintsMonitor team performance metrics and provide coaching and feedback to enhance productivityCollaborate with training departments to ensure effective onboarding and continuous development of staffRequired Qualifications, Training, and Education : Associate's degree or equivalent work experience is required2+ years of supervisory or leadership experience is requiredExperience in customer service or call center operations within a managed care organization is a plusAbility to work remotely and support customers across varying time zonesHigh-speed internet connection with direct access to a home router is required
Customer Service Supervisor
A company is looking for a Customer Service Supervisor to lead and manage a team of representatives ensuring high-quality service and customer satisfaction. ...
Medical Scheduling/customer Service Supervisor (bilingual)
CorVel is seeking a Medical Scheduling/Customer Service Supervisor (Specialty Services Supervisor) for our Phoenix, AZ office. Medical Scheduling/Customer Service Supervisor (Bilingual)**. The supervisor is responsible for the supervision of staff of our medical scheduling and customer service depar...
Remote Customer Service Supervisor
A company is looking for a Remote Supervisor responsible for leading Customer Service Representatives to meet program objectives. ...
Supervisor - Sales & Customer Service - Az Grand Resort Gift Shops
SUPERVISOR - SALES & CUSTOMER SERVICE - AZ GRAND RESORT GIFT SHOPS**. Excellent customer service skills and ability to communicate effectively using the English language. Job Category****:** Supervisor (Hourly) **Requisition Number****:** SALES06156 Showing 1 location **Job De...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Retail Supervisor - Sales & Customer Service - Az Grand Resort Gift Shops
RETAIL SUPERVISOR - SALES & CUSTOMER SERVICE - AZ GRAND RESORT GIFT SHOPS**. Excellent customer service skills and ability to communicate effectively using the English language. Job Category****:** Supervisor (Hourly) **Requisition Number****:** SALES06156 Showing 1 location *...
Medicare Customer Service Senior Supervisor - Hybrid, AZ, PA, TX - Cigna Healthcare
Focus on quality customer service, retention and customer loyalty. Responsible for leading a team of licensed insurance agents who service existing and new customers. The Direct To Consumer (DTC) Conservation Senior Supervisor will monitor key performance indicator metrics and work with the DTC Rete...
Supervisor - Sales & Customer Service - Mesa Airport Gift Shops
SUPERVISOR - SALES & CUSTOMER SERVICE - MESA AIRPORT GIFT SHOPS**. Excellent customer service skills and ability to communicate effectively using the English language. Job Category****:** Supervisor (Hourly) **Requisition Number****:** SALES06155 Showing 1 location **Job Detai...
Customer Service Supervisor
Currently we are looking for a passionate and experienced Customer Service Supervisor to join our team and drive our customer service operations to new heights. As the Lead Customer Service Specialist, you will supervise and lead a team of Customer Service Specialists through the entire Order to Cas...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...