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Associate Director of Donor Relations and Communications

Harvard University
Cambridge , MA, USA
Full-time
  • Proactively and in close collaboration with the fundraising team, develops and manages a comprehensive and individualized stewardship program for GSD donors, including customized reports, broad-based communications, opportunistic stewardship touchpoints, special recognition events, publications, and other creative activities that acknowledge and demonstrate impact.
  • Manages annual stewardship reporting for endowed and current-use funds. Creates compelling and meaningful reports for top donors based on school content.

Conducts research and interviews students, faculty, and staff on the use of funds. Manages the design, production, distribution, and ongoing refinement of the reporting process.

  • Works closely with the Managing Director of Development to ensure that donors at all scales are being properly stewarded in accordance with individual cultivation and solicitation strategies.
  • Manages and oversees the work of the Senior Donor Relations Coordinator to confirm acknowledgments and recognition efforts enhance the overall Donor Relations strategy and align with fundraising priorities.
  • Serves as co-content editor of Alumni & Giving webpages to manage and enhance content for prospects, donors, and alumni.
  • Partners with the Director on email, print, and other communications to alumni and friends.
  • Monitors activities related to donors and the outcomes of their gifts and seeks high-level opportunities for ad hoc, opportunistic stewardship to engage donors.
  • Works closely with the Director of Operations & Administration and coordinates with Finance and Academic Administration colleagues to research fund status and monitor for compliance with fund terms and donor intent.
  • Develops and maintains accurate and comprehensive information on strategic stewardship plans for individual donors and all funds reported on.

Independently manages all relevant reporting schedules and stewardship files.

  • Coordinates with the frontline team and University Planned Giving Office on planned giving communications and stewardship.
  • Utilizes internal database and reporting platforms to run and analyze donor and gift reports.
  • Liaises with the Engagement Team in planning and executing donor recognition events.
  • Benchmarks with peer institutions on donor relations best practices to stay informed and build relationships with colleagues across campus.
  • Participates in and / or supports departmental and school-wide activities, committees, and events as needed.
  • 4 days ago
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