Customer Service Representative

GXO Logistics, Inc.
ForestPark, GA, US
Full-time

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day :

  • Coordinate workload allocation among warehouse workers, material handlers and drivers
  • Prepare work orders; troubleshoot orders and resolve discrepancies as needed
  • Assign and release orders sent for loading and unloading
  • Allocate and research inventory for orders
  • Enter data for inbound and / or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
  • Maintain and generate required reports
  • Process, audit and file various documentation

What you need to succeed at GXO :

At a minimum, you'll need :

  • Proficiency in Microsoft Office
  • Ability to communicate effectively with carriers, customers, employees and management
  • Proven ability to multitask and prioritize workload in a fast-paced environment

It'd be great if you also have :

  • High school diploma or equivalent
  • Availability to work a flexible schedule when needed
  • 1 year of customer service experience
  • 6 months of experience in a warehouse setting
  • 30+ days ago
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