Enterprise Customer Success Manager Americas

VirtualVocations
Van Nuys, California, United States
Full-time

A company is looking for an Enterprise Customer Success Manager in the Americas region.Key Responsibilities : Onboard new customers and introduce them to various products and support processesCollaborate with internal teams to develop engagement plans and identify growth opportunitiesServe as a customer advocate, influencing product roadmaps and improving customer satisfactionRequired Qualifications : Minimum 5 years of work experience in IT related to topics such as Linux OS, cloud computing, and securityExcellent presentation skills and ability to guide conversations about complex softwareExperience in building and improving internal processes for timely project deliveryKnowledge of agile methodologiesProficiency in Spanish and Portuguese, alongside excellent English skills, is a plus

5 days ago
Related jobs
Promoted
VirtualVocations
Burbank, California

A company is looking for a Founding Customer Success Manager. ...

Promoted
Arche, inc
Los Angeles, California

We are looking for a full-time, solution-savvy Customer Success Manager to join our growing team. Tasks Includes for the Entry-Level Customer Success Manager:. Requirements for the Entry-Level Customer Success Manager:. Primary responsibility will be account management, including relationship manage...

Promoted
VirtualVocations
Bell Gardens, California

A company is looking for a Senior Strategic Customer Success Manager in the United States. Key Responsibilities:Drive product adoption, expansion sales, and subscription renewals to meet monthly quotasMaintain relationships in an enterprise book of business and conduct business reviews for mid-marke...

Promoted
Recharge
Santa Monica, California

We're looking for a Customer Success Manager to join our team who is resourceful and will use their consultative, critical thinking and people skills to support our Recharge merchants. The Customer Success team is critical to the success of our business and by working with a small portfolio of m...

Promoted
VirtualVocations
Los Angeles, California

Key Responsibilities:Develop CSM Operations annual roadmap and quarterly project prioritizationLead annual CSM capacity design, process, and implementation strategyCreate customer journey alignment between other customer-facing teamsRequired Qualifications:5+ years of experience in Customer Success ...

Promoted
TenOneTen
Los Angeles, California

Since our launch in 2018, Emotive has created the category of human-to-human marketing, enabling eCommerce merchants to scale 1:1 relationships with customers through conversational texting. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and divers...

Promoted
Klaviyo
Los Angeles, California

As a Strategic Accounts Customer Success Manager you will manage a book of business of approximately 10 accounts and align closely with executives and key cross-functional stakeholders on challenges and business goals to help set customers - and the business - up for long-term growth and success. Cr...

ServiceTitan
Glendale, California
Remote

Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling ...

Jobspaddy
California
Remote

You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...

ServiceTitan
Glendale, California
Remote

As a Customer Success Manager, Strategic Accounts, you’ll manage the long term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). Current ServiceTitan experience as a Customer Success Manager or Senior Customer Succ...