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ACCOUNTS RECEIVABLE SPECIALIST
ACCOUNTS RECEIVABLE SPECIALISTWilson-McShane Corp • Minneapolis, MN, US
ACCOUNTS RECEIVABLE SPECIALIST

ACCOUNTS RECEIVABLE SPECIALIST

Wilson-McShane Corp • Minneapolis, MN, US
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Job Description

Job Description

Description :

Wilson-McShane Corporation, a third-party administrator for Taft Hartley funds, is seeking a full-time Accounts Receivable Specialist in our Bloomington, MN office.

This is a non-exempt position with a compensation of $28.80 per hour.

Essential Duties and Responsibilities include the following :

  • Research and resolve daily inbound calls received from participants and employers.
  • Communicate with participants and employers via written emails and letters.
  • Post employer contributions and participant self-payments for multi-million-dollar Funds.
  • Problem solve and reconcile varying types of reports.
  • Interpret and follow rules outlined in Plan Documents, COBRA language, and ERISA law.
  • Other duties and projects as assigned.

To perform the job successfully, an individual should demonstrate the following competencies :

  • Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player.
  • Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
  • Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in one’s own work; Organized.
  • Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  • Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Attendance / Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
  • Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
  • Communication- Speaks clearly; Listens and gets clarification; Responds well to questions; writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
  • To perform the job successfully, an individual should have the following qualifications :

  • Proficient in Microsoft Word and Excel.
  • Previous Accounts Receivable experience is preferred.
  • Experience with Taft-Hartley Funds preferred.
  • Enjoy working with the public via phone and in person
  • Ability to read and interpret Plan Documents and SPDs.
  • Requirements :

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    Account Receivable Specialist • Minneapolis, MN, US