System Support Analyst (Columbia)

We are seeking a System Support Analyst for a long term contract role with our client in Columbia SC. In this role, you will monitor and support the IT infrastructure, resolving patching, compliance, updates, network and security issues by coordinating with corporate associates in the datacenter

What You Will Do In This Role :

• Make recommendations to management to adjust system performance parameters. Delegate problem resolutions to other team members and conduct follow-up.
• Provide enhancement recommendations based on long-term IT organization strategy. Analyze new / revised processes / change requests from the maintainer. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
• Participate in the development of custom integration solutions. Review and research issues reported from external / internal customers. Evaluate interrelationships in projects to determine how changes / installations of one program will affect others.
• Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and / or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.

Required Skills / Education :

Preferred Skills :