CATERING MANAGER I (STUDENT UNION)

Catering Manager I (Student Union) Location Main Campus The Arizona Student Unions is looking for a Catering Manager I to join our team in the Catering Department.

As a Catering Manager, you will be responsible for planning, organizing, supervising, and coordinating the activities of the banquet department to ensure optimum performance, exceptional guest service and maximum profitability of all functions.

The Catering Manager will train and motivate staff to exceed goals. The Catering Manager will also assist in maintaining University Standards.

The successful candidate must be willing to work mornings, nights, weekends and day shifts to accommodate Catering needs.

The Student Union Memorial Center (SUMC) is one of the largest student unions in the United States. At a size of 405,000 square feet, SUMC contains everything students need.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays;

UA / ASU / NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!*

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

Duties & Responsibilities

• Maintain a commitment to customer service and guest satisfaction
• Grow and sustain excellent client relationships
• Provide prompt follow-up to all guest concerns
• Professionally engage with individuals at all levels including the client, team members, faculty, and executives
• Attend internal and customer planning sessions to ensure events are executed properly and customer expectations are met
• Contribute to post-event survey distribution and review
• Take initiative to develop and execute new events
• Manage the planning and execution of catering functions to include transportation, setup, operation, and clean-up of all events
• Remain in constant communication with Assistant Director of Catering, Executive Chef and other team members to ensure high quality presentations in all aspects of the operation with a focus on attention to detail
• Effectively communicate with all departments
• Responsible for daily report input and log book entries
• Ensure that proper temperature levels for all food products during transportation, pre-service holding and service meet food safety compliance at all events
• Keep department, storage rooms and equipment clean at all times ensuring compliance with state, local board of health and department sanitation guidelines
• Ensure organization of the banquet departments storage rooms and work with Stewarding department to establish par levels for supplies and equipment
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver
• Monitor and maintain the banquet departments systems and equipment to ensure their optimum performance
• Instill a calm, organized approach in all stressful situations
• Attend appropriate University, division and department meetings
• Retain a strong knowledge of hospitality trends, especially food and beverage
• Always maintain a professional demeanor and attitude
• Lead and supervise the banquet team
• Assist the Assistant Director of Catering with the design and implementation of training programs to include service techniques, menu presentation, policies, and procedures
• Conduct monthly staff meetings to include ongoing training and safety classes in conjunction with Assistant Director of Catering
• Work with client prior to event to review details and update BEO with any changes needed
• Additional duties as assigned by supervisor

Knowledge, Skills, and Abilities :

Knowledge of concepts, principles, and practices in a professional discipline or specific job area

Minimum Qualifications

• High school diploma with a minimum of 7 years of related work experience or equivalent combination of education and work experience required.
• Must be willing to work mornings, nights, weekends, and day shift to accommodate restaurant needs.
• Must be able to lift / transport / move a minimum of 40 pounds.

Preferred Qualifications Benefits Eligible Yes - Full Benefits Compensation Type salary at 1.0 full-time equivalency (FTE) Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community.

As an Hispanic-serving institution and a Native American / Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies.

Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information.

As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.