Talent.com
serp_jobs.error_messages.no_longer_accepting
Remote Customer Service Representative

Remote Customer Service Representative

Conduent State & Local Solutions, IncLA, LA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.permanent
  • serp_jobs.filters.remote
job_description.job_card.job_description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Customer Service Representative

$14.00 HR

Please note that applicants residing in the following states are not eligible for this position :

AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14 / hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer :

  • Work From Home

Full Time Employment  (40 hours / week)

  • Must have flexibility to work any of our 8-hour shift schedules during our business hours.
  • Business Hours : Monday – Sunday, 24 / 7
  • Competitive Pay : $14.00 starting on day one
  • Shift differential :   $1.50 per hour for hours between 6PM- 6AM
  • Weekend Shift Differential :   $1.00 per hour (Sat and Sun, 6am-6pm)
  • Incentive Plan :   Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
  • Career Growth :   Opportunities to advance your career in a supportive, innovative environment.
  • Benefits :   Comprehensive benefit options and a great work environment that values your success.
  • What You’ll Do :

  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Support team operations during peak times or absences to help maintain seamless service.
  • What We’re Looking For :

  • A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
  • An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
  • A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies.
  • A focused multitasker who thrives in a structured, high-volume call center environment.
  • Required Qualifications :

  • Must be at least 18 years old and possess a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.
  • Compliance with camera requirements for meetings and training.
  • Internet Service : Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
  • Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
  • Equipment : The company will provide all necessary computer equipment
  • Internet Speed Test : Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download .
  • Working knowledge of computers and Windows applications.
  • Preferred Qualifications :

  • 1+ years of previous call center experience
  • #Remote44

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $14 per hour.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :    click here to access or download the form .  Complete the form and then email it as an attachment to  FTADAAA@conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative Remote • LA, LA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocationsVan Nuys, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative to join their team remotely in Iowa.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities, managing 60-80 calls d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Texas Licensed Customer Care Representative

    Texas Licensed Customer Care Representative

    VirtualVocationsCarson, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative - Specialty Service (CST Only).Key Responsibilities Deliver exceptional customer service while seeking solutions within compliance and lega...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    3PL Customer Service Representative

    3PL Customer Service Representative

    WOTM - Partners ProfessionalCarson, CA, US
    serp_jobs.job_card.full_time +1
    Job Title : Customer Service Representative.Schedule : Day shift and Night shift Available.A leading logistics and transportation company committed to delivering exceptional service to clients.Custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocationsVan Nuys, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Call Center Representative.Key Responsibilities Assist customers with inquiries and concerns Document and input account information accurately into the client s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocationsLong Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities Responds to and resolves customer / sales requests including returns, pricing credits, and defe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Benefits Customer Service Representative

    Remote Benefits Customer Service Representative

    Morphius CorpLong Beach, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Customer Service Representative.We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative Remote

    Customer Service Representative Remote

    Morphius CorpLos Angeles, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Customer Service Representative.We are looking for a customer service representative to join our team.This person will drive customer satisfaction by fielding inquiries, addressing pain points and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAGardena, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Costco Customer Service Representative (Remote)

    Costco Customer Service Representative (Remote)

    TradeJobsWorkforce92735 Santa Ana, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    An exciting opportunity awaits for a Costco Customer Service Representative (Remote) to follow safety procedures and company policies, respond promptly to inquiries and resolve basic issues, and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Temporary Customer Service Representative

    Temporary Customer Service Representative

    VirtualVocationsCarson, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Temporary Customer Service Professional I.Key Responsibilities Guide and advocate for callers, addressing questions about benefits, claims, and eligibility Conduct res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Mortgage Customer Service Representative

    Remote Mortgage Customer Service Representative

    MCILos Angeles, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service

    Remote Customer Service

    Professional Career SolutionsSimi Valley, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    Morphius CorpDowney, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Customer Service Representative.We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Sales

    Remote Sales

    Morphius CorpGarden Grove, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure that they understand their bene...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Guide

    Remote Customer Service Guide

    VirtualVocationsSignal Hill, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Guide.Key Responsibilities Handle client and member calls with accurate and timely follow-through Provide excellent customer service by answering ques...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocationsLong Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a CPC Processor Customer Service representative.Key Responsibilities Process medical record requests by handling calls from patients, insurance companies, and attorneys ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Entry Level Customer Service Representative

    Entry Level Customer Service Representative

    Boundless PromotionsBurbank, CA, US
    serp_jobs.job_card.full_time
    Passionate about technology and helping customers? We're seeking a motivated, self-starter to join our team as a Customer Service Representative. Guide customers through the latest AT&T offerings an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Sales Representative

    Remote Sales Representative

    Altig / AO Globe LifeBurbank, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to hear from you. A Sales Representative plays a crucial role in driving business...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Colorado Medicaid Service Representative

    Colorado Medicaid Service Representative

    VirtualVocationsSignal Hill, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Medicaid Patient Service Representative.Key Responsibilities Answer inbound calls from medical providers regarding claims, prior authorizations, eligibility, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Remote Patient Financial Services Representative

    Remote Patient Financial Services Representative

    VirtualVocationsSignal Hill, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a PFS Representative CBO Billing.Key Responsibilities Process electronic and manual payment postings to patient accounts Reconcile and pursue account balances, payments,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day