Supply Chain Analyst

Work Location : Englewood Cliffs, NJ, USA

Supply Chain & Demand Fulfillment (DA)

Top skills :

1) MS Excel - strong expertise level

2) SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non warehouse related) / E-commerce)

3) Analytical / Critical Thinking – strong capability

Work Authorization : We are unable to support visas for this role. Applicants must be US citizens or GC holders in order to be considered.

Schedule : On site M- R; WFH : F (subject to change)

KEY RESPONSIBILITES / REQUIREMENTS :

Candidate will be expected to execute the operational duties to support DA business related to Direct to Consumer / E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross-functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker.

Duties and Responsibilities :

• Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization
• Inventory feed, stock out recovery, assortment management, in stock reporting
• Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests
• Communicate product supply to Sales Team and Order Management
• Identify and resolve complex customer order issues in conjunction with Sales and Order Management team
• Reporting and Root cause Analysis
• Daily interaction regarding product availability, allocation, and transition planning
• Proactively identify and challenge activities that will detract from planned objectives
• Maintain a high efficiency workflow process
• Process innovation and creative thinking
• Ability to meet tight deadlines
• Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information
• Partner with logistics planners on outbound logistics issues and account specific service expectations

Necessary Skills / Attributes :

Education / Background