Job Title : Front Desk Receptionist - Work From Home Company : Serene Wellness Retreats Location : Remote Key Responsibilities : Greeting and Welcoming : Welcome clients, visitors, and guests with a warm and friendly demeanor, providing assistance and guidance as needed.
Answering Inquiries : Respond to phone calls, emails, and in-person inquiries promptly and professionally, providing accurate information about our services and offerings.
Appointment Scheduling : Schedule appointments, meetings, and consultations for clients and team members, coordinating calendars and ensuring optimal timing.
Check-In and Check-Out : Check in clients for appointments and meetings, ensuring all necessary paperwork and documentation are completed accurately.
Assist with check-out procedures as needed. Administrative Support : Provide administrative assistance to various departments, including filing, data entry, and document preparation.
Office Management : Maintain a clean, organized, and welcoming reception area, ensuring supplies are stocked and equipment is functioning properly.
Client Communication : Serve as a primary point of contact for client inquiries and concerns, liaising with internal teams to ensure timely resolution.
Security and Access Control : Monitor access to the premises, ensuring the security and safety of our staff and visitors.
Mail and Package Handling : Receive and distribute mail and packages, ensuring they reach the appropriate recipients in a timely manner.
Ad Hoc Tasks : Assist with special projects and tasks as assigned by management, demonstrating flexibility and adaptability to meet evolving business needs.
Qualifications : Previous experience in a customer service or receptionist role, preferably in the travel or hospitality industry.
Excellent communication and interpersonal skills, with a professional and courteous demeanor. Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
Proficiency in Microsoft Office Suite and other relevant software applications. Ability to remain calm and composed in fast-paced and high-pressure situations.
A positive attitude and a genuine passion for providing exceptional service to clients and visitors. Benefits : Competitive pay and benefits package.
Opportunities for professional growth and development within a dynamic and growing company. Access to exclusive travel perks and discounts.
A supportive and inclusive work environment with a focus on work-life balance. Powered by JazzHR
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