Salon and Marketing Manager
Job Description
Job Description
WHO WE ARE :
The Lash Lounge is the premier salon for Lash Extensions with over 140 locations in the United States. We offer a complete menu of services including Lash Extensions, Lash Lifts, Brow Laminations, Lash & Brow Tinting, and more.
We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.
Our two salons in the area are owned locally and have already established a name for providing the highest quality of services in the area.
We take a lot of pride in our team and the value we provide to our clients.
WHO WE ARE LOOKING FOR :
We are looking for a highly motivated and experienced Sales & Marketing Manager with responsibility towards both salons. Are you a Marketing Genius, for whom selling comes naturally?
Do you have a track record of exceeding sales goals? Are you a motivational leader whos driven to carve a name for yourself as an inclusive leader, impacting and growing your team each day?
Do you love coaching and developing sales agents to best serve our community? We would love to hear from you!
RESPONSIBILITIES :
Your focus will be on improving sales, directly with front desk coverage, and indirectly via observing and coaching team members, identifying opportunities, and capitalizing on sales.
You will also lead the Marketing activities for both salons using our branded marketing tools and platforms, online, in-salon and through official business partnerships.
The Key Performance Indicators (KPIs) for the role include the following, and may be updated based on performance and business needs.
There may be opportunities to directly manage front desk resources at both salons (depending on experience).
- Salon Occupancy
- Lead Conversions
- Re-bookings (guest satisfaction)
- Membership Sales
- Retail Sales
- Upgraded experiences Sales
- Social Media Followers (marketing)
- Online Ratings (marketing)
REQUIRED SKILLS :
- Strong sales background in the beauty industry, preferably membership & retail sales
- Solid experience in marketing and social media management
- Outstanding customer service and accountability
- Strong attention to detail
- Ability to provide positive professional coaching to fellow employees, and maintain a positive work environment
- Ability to multitask in a fast-paced environment
- Ability to work with software services such as Mindbody online, Messenger.AI, Leads Management System, Social Media Management software, Excel, Outlook, etc.
- Schedule Flexibility
WHY JOIN OUR TEAM?
- The Lash Lounge family believes in making work truly enjoyable, with a positive work environment & a team that supports one another
- Hourly wage; commensurate with experience + KPI target Commissions
- Best in class training and support
- Excellent growth opportunities
- Free Eyelash Extensions and generous discounts on retail
OUR MISSION :
We are proud to have created a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.
We have P.A.S.S.I.O.N. It's what we offer to every guest we help look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.
The Lash Lounge Sacramento - DOCO 405 K St. Ste. #265, Sacramento, CA 95814 Ph : 916-620-9100
The Lash Lounge Roseville Nugget Plaza 731 Pleasant Grove Blvd.., Suite #170, Roseville, CA 95678 Ph : 916-620-9200
www.thelashlounge.com
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