FT CUSTOMER SUPPORT ADVOCATE - WORK FROM HOME

Brightwheel
Berea, KY, United States
$21,64 an hour
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / $21.64 per hour - As a Customer Support Advocate you'll : Educate customers about the Brightwheel product;
  • Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues;
  • Communicate clear and concise instructions via live chat, email, and phone to Administrators, Teachers, and Guardians; Contribute to improving internal processes;

Work cross-functionally to support customers and improve the overall customer experience...Hiring Fast >

5 hours ago
Related jobs
Heal.me
Berea, Kentucky
Remote

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Promoted
OCPA
Kentucky
Remote

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...

Off The Record
Richmond, Kentucky
Remote

Up to $60K per year / Medical + Dental Benefits - As a Customer Service Rep you'll: Handle inbound requests from users and customers via phone, email, live chat, SMS and social media; Provide potential customers with legal information so that they can make an informed decision as to how they want to...

SSG
Richmond, Kentucky
Remote

Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...

GRAIL
KY, United States
Remote

Customer Support / Remote] - Anywhere in U. Up to $48K per year / Multiple positions available - As a Customer Service Coordinator you'll: Handle incoming and outgoing customer interactions efficiently, with high quality, and via a variety of communication channels (e. Provide accurate information a...

Miaplaza, Inc.
Richmond, Kentucky
Remote

Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...

Planned Systems Interantional
KY, United States
Remote

Competitive pay - As a Customer Service Rep you'll: Manage a high volume of incoming calls; Follow prescribed scripts to guide callers through form submissions; Identify and resolve customer issues accurately and efficiently; Provide high quality responses to customer inquiries and needs; Build sust...

The Association for Institutional Research
KY, United States
Remote

Medical, dental, disability, & life / Retirement plan / PTO / Equipment + home office allowance provided - As an Administrative Coordinator you'll: Manage course and workshop registrations, cancellations, waitlists, and customer record updates in management database; Set up and configure courses wit...

Runway
KY, United States
Remote

Up to $85K per year / No support experience needed - As a Creative Technology Support Associate you'll: Directly respond to requests from new and experienced Runway users via email and chat; Investigate and escalate problem reports for product or billing transactions to appropriate teams; Collaborat...

Transformations Care Network
Berea, Kentucky
Remote

Customer Service / Fully Remote] - Anywhere in U. Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appr...