About AthletaFor the past 25 years, we’ve committed ourselves and our brand to a single aim : to empower all women and girls.
Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp.
Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service.
You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll DoAll associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accuratelyOffer style and outfit suggestions to the customer, utilizing mannequins and displays for inspirationPromote loyalty by educating customers about our loyalty programsLeverage omni channel offerings to deliver a frictionless customer experienceSupport sales floor, fitting room, check out, and back of house processes, as requiredCourteous and responsive to internal / external requestExchange and verifies job related information to provide supportWho You AreGood communicator with the ability to utilize technology effectively and engage with customers and your team to meet goalsProblem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as requiredAble to handle customer interactions and potential issues / concerns courteously and professionallyUse basic information-gathering skills to solve problemsAbility to learn procedural knowledge acquired through on- the-job trainingGap Inc.
is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.
In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Hourly Range : $16.
90 - $18.00 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.
We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state / provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID.
Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.
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