ESSENTIAL FUNCTIONS
May perform any or all of the following duties :
- Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants
- Executes the Company’s strategic plan and marketing / operational performance standards
- Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
- Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings
- Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues
- Aids franchisees’ in developing and executing a systematic training program and provides restaurant opening assistance
- Communicates changes in the Company’s specifications and procedures
- Attends seminars and completes other training to remain current on industry trends
- Participates in company meetings, webinars and conference calls
- Performs other duties and / or special projects as assigned in response to changing business conditions and / or requirements
POSITION QUALIFICATIONS / CORE COMPETENCIES
- Must possess approximately six (6) years of any combination of experience and / or education that demonstrates a commanding knowledge of Restaurant Operations
- BA / BS Degree preferred
- Must have a valid Driver’s License and an acceptable DMV report
- Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits
- Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments
- Must have excellent problem resolutions skills and the ability to maintain relationships
- Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
- Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
Corporate Office fast paced, high volume of activity and a deadline driven environment
PHYSICAL DEMANDS
- Sitting for extended periods of time, using telephone, typing and / or operating a computer and / or mouse
- Travels as needed approximately seventy-five (75) %
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
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