Summary : The Shift Supervisor ensures the smooth running and supervision of all residence related staff and services on a day to day basis, ensuring that all residence goals, targets, and performance outcomes are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Core duties and responsibilities include the following. Other duties may be assigned.
- Coordinate the day-to-day work of residence staff to ensure participant success.
- Motivate and coach reporting staff to excel.
- Provide for full shift coverage and provide emergency coverage as necessary.
- Coordinate / conduct rounds to monitor the facility.
- Maintain professional relationships with residents ensuring confidentiality.
- Ensure all shelter activities and schedules are maintained.
- Communicate effectively with residents, direct reporting staff, peers, supervisors and funders.
- Investigate all complaints and / or incidents.
- Monitor residents safety and ensure safety policies and procedures are practiced daily.
- Implement preventive measures through crisis intervention and conflict resolution modalities.
- Implement and oversee proper recording and reporting systems for resident and staff safety.
- Prepare incident reports.
- Provide daily coverage reports to on coming shift supervisor.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND / OR EXPERIENCE :
- BA / BS degree and / or equivalent experience, or
- AA degree and 2 years’ experience, or
- HS Diploma or GED and 3 years applicable experience Benefits :
- 401(k)
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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