To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Responsibilities include up to and not limited to :
- Creating and updating documentation of technical information.
- Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
- Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers.
- Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.
- Establish and build exemplary communication and customer service relationships with customers.
- Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.
- Other duties as assigned.
Minimum Requirements :
- Bachelors or Associates Degree in technical related field of study preferred.
- 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
- Experience working with Fanuc, Mitsubishi, and / or Siemens and controls are a PLUS.
- Good verbal and written communication skills with exceptional customer service orientation.
- Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
- Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
- Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
- Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.
- Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers .
Field Service Engineer
Field Service Engineers provide on-site installation, repair, modification, and preventative maintenance of all Stereotaxis technology in hospital surgical environments, along with remote diagnosis and support of these activities. Interface with customers to obtain accurate details of the equipment ...
Field Service Engineer
Coordinate work schedule for in-house and field service calls as well as third party service to meet customer demands. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credential...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
CNC Field Service Engineer
Demonstrating a willingness to help others and be a team member; often working together with Customer’s Service Engineers. Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines. Developing, preparing, generating, and analyzing on...
FIELD SERVICE ENGINEER (Medical)
Minimum of 3 years experience as a field service engineer. Current Field Service experience is also required. Service medical instrumentation for this manufacturer of medical laboratory analyzers. Coordinates problem resolution within the Field Support Group. ...
FIELD SERVICE ENGINEER (Medical)
We are looking for a qualified patient care technician to assist patients with their basic daily needs and cooperate with their medical health team to provide excellent medical care.Responsible for assisting patients with activities of daily living, including bathing, grooming, dressing, and feeding...
Field Service Engineer
Position Details: •Title: Field Service Engineer•Locations: St. Louis, MO, Cincinnati, OH, Salt Lake City, UT•Compensation: $33/HR to $40/HR plus OT and per diem•Benefits: Generous benefits package that includes med/den/vis, 401K and more!•Travel: 100% travel – Monday through Friday (home on Friday...