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HR Manager

HR Manager

SWBCSan Antonio, TX, US
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Human Resources Generalist

SWBC is seeking a talented individual to serve as a primary point for employees and serves as an internal liaison to staff, support Managers and supervisors on a wide variety of workplace issues including employee relations, performance management, talent acquisition, and organizational development. This role is instrumental in fostering a positive work environment, ensuring compliance with employment laws, and driving HR initiatives that align with business goals. The position is intricately involved with communication and facilitation of corporate policies and procedures. To be successful, individual must be highly motivated and able to strike a balance between administrative functions and higher-level responsibilities, while juggling multiple projects and meeting deadlines. Individual must also be able to appropriately balance the needs of employees with the expectations of management.

In this role, you will be a vital part of the Human Resources team by partnering with management and helping them achieve their organizational goals while at the same time providing coaching and counseling to employees to help achieve their goals. To be successful in this role, you will have to be highly motivated, have excellent problem solving and communication skills and able to juggle multiple projects at one time. You will also be part of a collaborative, engaged, and hard-working team who shares ideas, promotes change and growth, and who is dedicated to providing excellence.

Essential duties include the following :

  • Serve as first point of contact for employees in addressing HR issues and communicating HR policies, procedures, laws, standards and government regulations.
  • Receive and respond to inquiries regarding employee policies and employee relations issues; provide appropriate coaching and counseling.
  • Provide problem resolution and conflict management guidance for employees, including policy and procedure review, interpretation, and revision.
  • Investigate employee relations issues, policy violations and other performance issues, and facilitate appropriate disciplinary action.
  • Play an active role in management development and performance management initiatives.
  • Recommend special compensation / incentive programs for employees to support departments objectives.
  • Assist with development, implementation and administration of the departments morale initiatives including Service Award Programs, Employee Retention, Recognition Programs, and Community Relations Programs.
  • Assist with onboarding by coordinating new hire processing and ensuring completion of employment paperwork.
  • Participate in development and review of employee performance appraisals, checking for completeness, consistency and compliance with Company salary guidelines.
  • Assist in monitoring, administering, evaluating and modifying personnel policies for continuous improvement.
  • Conduct exit interviews; review responses to make recommendations to management for improvement and greater retention of employees.
  • Provide expertise to management regarding local, state and federal employment laws.

Recruitment & Talent Acquisition :

  • Partner with hiring managers to identify staffing needs and develop effective recruitment strategies.
  • Collaborate with internal and external resources to attract top talent and promote employer branding.
  • Build and maintain a close working relationship with management and supervisors to identify personnel needs, job specifications, job duties, qualifications, and skills.
  • Review resumes / applications and interview applicants to obtain work history, education, training, job skills, and salary requirements, and provide information about the organization and position.
  • Prepare and distribute offer letters, where appropriate.
  • Serious candidates will possess the minimum qualifications :

  • Bachelor's degree plus a minimum of 3 years' experience in the field of Human resource management, with heavy emphasis on employee relations, performance management and staffing.
  • Knowledge of federal and state employment-related laws and regulations.
  • Demonstrate superior interpersonal skills needed for working with all levels of management.
  • Ability to manage multiple priorities, produce excellent work results and follow through on commitments.
  • Strong organizational and analytical skills along with good business judgment.
  • Excellent verbal and written communication skills.
  • Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
  • Ability to maintain confidentiality and utilize discretion in sensitive matters.
  • Proficient in MS Office (Word, Excel, Power Point).
  • SWBC offers :

  • Competitive overall compensation package
  • Work / Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program
  • Based upon employee eligibility
  • SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

    Please note, SWBC does not hire tobacco users as allowed by law.

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