Director of Learning & Development

Shangri-La
Tarrytown, New York, US
Full-time
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We are looking for someone who :

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Experience : At least 7-10 years of experience in learning and development, with 5+ years in a leadership role within the hospitality or luxury service industry.

Training Programs : Proven experience in designing and implementing training programs tailored to the hospitality sector including service excellence.

Leadership Skills : Strong leadership and coaching skills, with the ability to motivate and inspire employees at all levels.

Communication Skills : Excellent communication and interpersonal skills with the ability to work collaboratively across departments.

Training Activities : Plans, organizes, monitors, coordinates, and conducts training activities effectively in order to upgrade the performance of our employees to meet the hotel standard.

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5 days ago
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