Job Description
The J.R. Orenstein Agency is seeking a Customer Service Representative to join one of the top-performing State Farm agencies in the country! You will be responsible for generating results by helping customers with their Auto, Home, Life, & Health insurance needs inside & outside our book of business.
Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.
We are looking for empathetic, self-driven individuals who are ''A'' players and want to make a great living! Our work environment is fast-paced, upbeat, and results-driven.
Experience in the industry is not necessary but experience with a CRM and over the phone sales is crucial. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed.
Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Life Insurance
Evenings Off
Work from Home
Health Insurance
Flexible Schedule
Tuition Reimbursement
Paid Time Off (PTO)
Retirement Plan
Responsibilities
- Achieve sales goals by discovering client needs and providing advisable solutions.
- Ensure that the J.R. Orenstein Agency review process is used on customer calls.
- Perform policy reviews with current customers.
- Active outreach to current customers as well as past customers and people that have been quoted in the past.
- Answer incoming client questions
- Manage pipeline through company-provided systems and follow up accordingly.
- Demonstrate competency and knowledge of new products & rules for our industry.
- Engage in sales & service client / customer conversations as taught in training.
Requirement
Were seeking motivated sales professionals who embody the following qualities :
- Highly Motivated : You thrive when working towards goals and are driven to achieve success.
- Ambitious : You have a strong desire to grow and excel in your career.
- Confident and Assertive : Youre comfortable reaching out to potential clients and can effectively communicate your ideas.
- Action-Oriented : You focus on getting things done and making things happen.
- Tech-Savvy : Youre quick with computers, adaptable to new software, and efficient in managing data and processing information.
The J.R. Orenstein's core values are having a positive mindset , being customer-focused , coachable , self-driven , and a team player .
We lead with these core values every day which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients and each other.
Remote Customer Service Representative
The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the ...
Customer Service Representative - Driving
Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. Helps customers with parking services and facilitates the expedient flow of traffic through the facility. Must be proactive with strong personal drive and proven ...
Dog Daycare Customer Service Representative
The Customer Service Representative is responsible for providing every client with a wow experience. IF YOU ARE SEEING YOURSELF IN THESE WORDS, WED LOVE TO TALK TO YOU ABOUT OUR CUSTOMER SERVICE REPRESENTATIVE ROLE. Title: Customer Service Representative. Must complete K9 Resorts Certification Progr...
Lexus Sales BDC / Customer Service Representative
The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base, wants be a part of an outstanding team, enjoy holidays off and excellent benefits!. The Rallye Motor Company is committed to attracting and retaining a ta...
Remote Customer Service/Sales Representative - Must Reside in NY
Provide attentive customer service and any necessary administrative support in response to members' needs. Our representatives meet remotely with individuals who have signed up to receive supplemental benefit plans that help protect their families beyond what their employer covers. ...
Bilingual Customer Service Representative (English/Spanish)
The Customer Service Representative will work closely with the Finance department to help facilitate the timely payment of invoices by customers. This position is responsible for interfacing with Saint-Gobain ADFORS (SG ADFORS) customers on a continuous basis, including our Spanish speaking customer...
Bilingual (English/Spanish) Temp Patient Service Representatives
We are currently seeking applicants that are looking for seasonal/temporary roles in alignment with their availability to fulfill Patient Service Representative positions at Urban Health Plan. Bilingual English/Spanish required. ...
Commercial Lines Customer Service Representative - Independent Insurance Agency - Base Salary to 90k/year - Lynbrook, NY
Commercial Lines Customer Service Representative - Independent Insurance Agency - Base Salary to 90k/year - Lynbrook, NY. Our client, a reputable & growing independent insurance agency in the Lynbrook, NY area, has an immediate need for a Commercial Lines Customer Service Representative They are a c...
Customer Service Representative Clerk
Responsible for representing us to clients and customers by providing high-quality and efficient customer service. Managing a team of junior customer service representatives. We present our highly trained direct customer service assistant professionals as a representation for our clients in order to...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...