Claims Adjuster

Job Type

Full-time

Description

Who we are :

Michigan Millers Mutual Insurance Company is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States.

Michigan Millers believes in striving for growth without sacrifice. We know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

At Michigan Millers our core values, Team - Customers - Results, are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success.

Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.

Does this opportunity interest you?

Michigan Millers is seeking a Claims Adjuster to join our team in our Lansing office!

The individual in this role will investigate, evaluate, negotiate, and resolve multi-line insurance claims as assigned.

Responsibilities of a Claims Adjuster include :

• Handles high volume, low to moderate complexity claims within settlement authority
• Ensures customer service excellence
• Investigate and review policy forms, facts, and documents related to claims to make appropriate decisions on claims resolution, recognize claim file exposures, and escalate appropriately
• Establishes and reviews proper reserves for each claim based upon thorough investigation, evaluation, and experience, maintaining appropriate reports to ensure the current status of claims is clearly documented at all times
• Provides direction to outside resources
• Perform special projects and other duties as assigned

Requirements

What is a must-have?

• Fundamental understanding of industry practices, standards, and claims concepts
• Prior claims experience
• Able to multitask and solve problems
• Proficient oral and written communication skills
• Negotiation and relationship-building skills
• Analytical with the ability to exercise sound business judgment
• Time management
• Customer Service oriented
• Inquisitive
• Pleasant phone manner
• Bachelor's degree or equivalent experience in lieu of degree acceptable

Preferred Skills

Working toward AIC, AINS, or comparable industry certification

Compensation Overview :

The targeted hiring range for this role is $53,960 - $67,430. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role.

Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Michigan Millers offers full-time employees a significant Total Rewards Package, including :

• Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Time Off - including vacation, volunteer, and holiday pay
• Paid Parental Leave
• Bonus opportunities
• Tuition assistance
• Wellness Program - including an onsite fitness studio

Michigan Millers believes in supporting the balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs. #LI-AN1

Michigan Millers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.