Senior Procure to Pay Specialist-1

Procure To Pay Support Specialist

The Procure To Pay Support Specialist is responsible for providing first-line support across the full P2P lifecycle, including procurement, accounts payable, travel & expense (T&E), and vendor master data. This role ensures timely and accurate resolution of inquiries from internal employees and external suppliers, while promoting compliance with company policies and supporting continuous process improvement.

Core Responsibilities :

• Procure-to-Pay (P2P) Support
• Respond to inquiries related to requisitions, purchase orders, invoice processing, and payment status
• Troubleshoot issues such as invoice holds, PO / Invoice mismatches, duplicate invoices, and delayed payments
• Provide guidance on procurement policies, system navigation, and approval workflows
• Collaborate with Procurement, Accounts Payable, and business units to resolve escalated issues
• Travel & Expense (T&E) Support
• Assist employees with corporate card maintenance, expense report submissions, and reimbursement processes
• Address questions related to T&E policy compliance, allowable expenses, and documentation requirements
• Support issue resolution within T&E systems (e.g., Concur, Oracle) and escalate technical problems as needed
• Monitor and follow up on outstanding or rejected expense reports
• Vendor Master Support
• Respond to inquiries related to vendor onboarding, updates, and validations
• Assist suppliers and internal requestors with the vendor registration process
• Ensure compliance with internal controls, tax documentation, and data quality standards
• Collaborate with the Vendor Master Data team to resolve data integrity issues and support cleanup initiatives
• Help Desk Operations
• Manage and resolve help desk tickets in a timely manner, meeting defined SLAs while still maintaining accuracy
• Maintain accurate documentation of inquiries, resolutions, and process updates
• Identify trends in support requests and recommend process or training improvements
• Contribute to knowledge-based content and support onboarding of new employees

Qualifications :

Employees at all levels are expected to :

Skills :

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.