Overview :
The Operations Supervisor handles all aspects of the day to day shift operation for the assigned site. This includes ensuring all KPIs for the shift are met and the next shift is set up for success which will allow the building to meet the operation and profitability goals.
Responsibilities :
Assist General Manager to Ensure; Building Safety & Planning
Ensure all Safety documents are signed of
on and all safety procedures are followed
All PPE are in place and used as instructed
Ensure lifts are signed out and inspected
Assist General Manager to Ensure; Labor Planning
Plan labor to follow production or customer needs
Utilize labor for VAS (value added services)
Remove excessive labor for profitability and efficiency
Track and train associatesto maximize utilization
Assist in retention and turnover
Work Closely with General Manager to Support Staff Development by Cross Training / On-Job Training
Conduct daily start up meetings and present daily plan and provide updates
Train, motivate and assist in the development and growth of employees
Implement and maintain continuous improvement program
Challenge employees to be more productive
Support and assist the General Manager Implement Productivity Improvements
Study processes using Lean, Six Sigma, 5S Methodology to improve processes and eliminate waste
Improve processes when possible and implement them as new standards
Qualifications :
Excellent customer service, problem solving and decision making skills desired
Strong verbal & written communication skills
Ability and availability to work extended hours including nights and weekends as needed by the customer
Ability to maintain a high level of accuracy in preparing and entering information
Knowledge of Microsoft Office Software required
Diploma or GED Equivalency
Prior Forklift Experience preferred
Prior RF Unit Experience preferred
Excellent customer service, problem solving and decision making skills desired
Prior Warehouse Leadership Preferred
Competitive Compensation
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off
Holidays, Birthday, Wellness Day, Vacation & Sick Time
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M / F / Disability / Veteran
VEVRAA Federal Contractor
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