Streaming Media Engineer - Sr. Systems Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.

Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Reporting to the Sr. Manager, Studio, Production Engineering this role will work with our team to edit and produce video messages, productions and video content presentations for broader distribution.

The successful candidate should have experience delivering an outstanding customer experience while working with industry standard software tools to complete video editing, motion graphic editing and design as well as graphic design to support the technical delivery for Visa communication messages and requests.

The candidate will collaborate with engineering, operations, and communications teams to ensure that the support aligns with our brand standards and is exceptional.

Essential Functions :

• Produce and edit corporate video production messages and production assignments.
• Edit, stitch together and manipulate raw video recordings for later viewing or distribution.
• Ability to produce graphic asset content to align with brand templates and design standards
• Ability to support and contribute to video engineering design and architecture for new and emerging technologies
• Provide support for production projects and internal discussions and meetings
• Ability to deliver production project assignments in a fast-paced time sensitive environment
• Demonstrate the ability to work successfully with diverse cultures while accommodating global time zone constraints.
• Provide basic project coordination for in-house projects to ensure they adhere to company policy, are completed on time and within budget, meet the deliverables of the project while following change control procedures.
• Assist in the production of webcast / video recorded content and video conference global meetings, cultural events, and training seminars.
• Build and maintain relationships with global and virtual teams and third parties on production and communication projects
• Participate fully in the development, testing and QA functions to ensure that projects are securely delivered and fulfill expectations.
• Provide technical consultancy to operations, engineering team members and end users to ensure problem resolution is achieved in the shortest possible timeframe.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications :

2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications :

3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.

g. Masters, MBA, JD, MD)

Minimum 5 years' experience in Production, Video, Streaming, which can be a combination of experience in the Design, Video Editing or other equivalent professionally qualified education and experience such as Associates or Bachelor's Degree in Computer Science or other technology field.

Streaming certifications are highly desirable.

• Proficiency of operation and high-level competence and understanding of editing tools, compositors, and graphics packages such as Adobe Premiere, Photoshop and After Effects
• Strong background working with a broad array of video compression and codecs, resolutions and format technology
• High level of competence in the following : Microsoft Teams, Microsoft Teams Rooms, WebEx, video bridging infrastructure, AV technologies and Web streaming solutions (such as VBrick and vMix) experience are preferred
• Good technical understanding of AV equipment, encoders, signal flows, architecture and live system setups for broadcasts
• Good understanding of streaming media workflows, CDN connectivity and media distribution for live and on-demand content both within an enterprise network and externally
• A conceptual understanding of basic routing / switching / QOS, firewalls and its potential impact on voice, video and web streaming network environments.
• Good understanding of live event workflow with AV switches and routers
• Experience working with MS Teams, Zoom, WebEx and Azure management
• Strong process orientation and proven planning, organizational and problem-solving skills.
• Strong analytical, interpersonal, facilitation and leadership skills along with effective oral / written communication skills.
• Ability to explain technical information to non-technical users. Staying calm under pressure.
• Experience leading technology deployments on moderately complex cross regional projects, including planning, documentation, and implementation.
• Demonstrated ability to systematically troubleshoot problems in complex environments.
• Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among multiple concurrent projects while also handling interruptions.

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 113,700.00 to 160,600.00 USD per year, which may include potential sales incentive payments (if applicable).

Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.