A company is looking for a Senior Technical Support Analyst to assist customers in effectively utilizing their software to meet business objectives.
Key ResponsibilitiesManage service request tickets, document challenges, and provide timely updates until resolutionCollaborate with team members and lead mentoring sessions to enhance team effectivenessDevelop and demonstrate advanced SQL skills to support customer needs and software utilizationRequired QualificationsBachelor's degree or equivalent experience5+ years of technical, financial, or related customer support experience in a software environmentIntermediate to advanced knowledge in Microsoft SQL Server, MS Office, Smartsheet, and SalesforcePrior knowledge or experience in the legal finance sector or similar financial systems environmentElite software experience required
Technical Support Data Analyst
A company is looking for a Technical Support Data Analyst. ...
Technical Support Analyst I
The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst w...
Senior Technical Support Specialist
Technical Support Specialist to join their Premier team, supporting enterprise customers. ...
Senior Production Support Analyst
A company is looking for a Senior Production Support Analyst to provide high-level customer service and support for their product suite. ...
IT Support Technician - Sports Betting Licensed
A company is looking for an IT Support Technician (Hybrid). ...
Data Transformation Lead Analyst - C14/SVP
The role will be responsible for defining and executing on Treasury Data Transformation Consent Order and strategic data initiatives in line with Citis Finance Data Operating Model. Responsibilities will include establishing data operating model for Citi Data Governance Policy adoption, which will i...
Linux Desktop Support Engineer (Remote - Americas)
The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...
IT Support Technician.
Were headquartered in NYC, & offer hybrid NY-based (three days/ week in-office) & select, non-NY-based remote positions. ...
Data Business Analyst
Years of experience in Capital Markets as a Data Analyst/Business Analyst. Strong understanding of data models; experience reading logical data models and understanding data structures. As a Data Business Analyst, you’ll use your experience and skills to contribute to the quality and implementation ...
Part time Quality Data Analyst
This position will have data management, coordination, analysis and reporting responsibilities with the goal of delivering timely, efficient and effective data and information to various departments and leaders to drive the improvement of quality and patient safety across the organization. This posi...