Job Description
Job Description
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience.
The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge.
Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions :
- Proactive Operations and Environment Maintenance
- Develop and configure ad-hoc ServiceNow enhancements / configurations
- Own issues and bring them to resolution as quickly as possible while providing proactive updates
- Strong communication skills
- Support architecture of platform and work with teams for implementation of tools and plugins
- Define KPIs for and monitor CMDB data quality
- Finding solutions from previous cases using the Knowledge Base
- Ensure ADO tickets are properly updated and asset management system is properly updated.
- Create clear and concise technical and process documentation
- Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
- Flexibility to learn new technologies and quickly adapt.
- Other duties as assigned.
Key Job Functions :
- Strong knowledge of ServiceNow
- Strong Knowledge of Office products
- Strong Understanding of CMDB management
- Understanding of Active Directory
- Understanding of Discovery Tools (Discovery and SCCM)
- Understanding of ADO
- Basic analytical and problem-solving skills
- Strong interpersonal skills to interact with clients and team members
- Strong organizational skills
- Strong communication skills
- Ability to work independently but also in a team environment
- College degree or equivalent combination of education and experience
- Experience with end user services, information technology or related field preferred
Principle Information Systems Engineer - ONSITE
The Test Equipment Engineering (TEE) includes all of the engineering disciplines responsible for systems design & test with all Raytheon products. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems...
Senior Network Administrator - Security Clearance Required
L2 and L3 network equipment (routers, switches,. Develop strategic plans for network development and expansion. Monitor network performance to. Follow organizational IT security procedures for network setup, installing firewalls, VPN, IDS/IPS, etc. ...
Expert Network Engineer
As an Expert Network Engineer, you will act as the subject matter expert to sustain, deployment, retirement of the SDWAN infrastructure between Nestle Companies in North America. Work closely with ITP network teams, manufacturing teams, factory floor IT teams, and other business IT teams to provide ...
Channel Systems Engineer
We are looking for a Systems Engineer to work closely with a channel sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. The Channel Systems Engineer is r...
Systems Administrator, Infrastructure
The Systems Administrator, Infrastructure role will work a hybrid schedule (T, W, TH in office) and is to be located in San Antonio, Scottsdale, Richmond, Omaha or Chicago. The ideal candidate will serve as a Systems Administrator supporting various organization-wide infrastructure initiatives with ...
Servicenow Developer
ITSM, SNOW Certified, US or GC holder willing to go onsite 3 days per week, Bachelors’ or at least 9 years of experience....
Sr. Subcontract Administrator - Remote
System One is seeking a Remote Sr. Subcontracts Administrator for a contract to hire role with our ;. ...
Systems Engineer- DSP
As a Systems Engineer-DSP for SIS Core Engineering, you'll be a member of a cross functional team responsible for developing and modeling algorithms, verifying their implementations, and analyzing their performance on a range of systems. Senior DSP Systems Engineers analyze, design, develop and test...
IT Support Specialist
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance pr...
IT Support Specialist
Part of this role will involve assisting with a variety of issues related to network support, IT Equipment support, and new hire on-boarding. Onsite with 2-3 days a week with remote flexibility. Assist employees with home internet connectivity, mobility and collaboration. The customer is looking for...