Targeting an experienced Sales Operations Manager to join the team!
Role is onsite Newport Beach
Contract to Hire- must be available for immediate employment
competitive compensation + excellent benefits and outstanding company culture
CRM experience required
Duties :
System Maintenance and Updates : Regularly update timekeeping systems to reflect changes in time capture, scheduling, attendance tracking, time clocks, and analytical reporting.
Troubleshoot and resolve any system issues.
- Cross-Functional Collaboration : Work with Information Systems (IS) to establish functional requirements for maintaining cross-reference tables and ensuring system integrity.
- Error Resolution : Identify and rectify integration errors in collaboration with IT, HRIS, and Finance and Payroll IS teams to ensure smooth operations.
- Workflow Optimization : Partner with department leaders to implement work rules, schedules, attendance tracking, and approval workflows.
Offer expert recommendations to enhance operational efficiency and user experience.
- Training and Development : Facilitate training sessions for new users, create user procedures and guidelines, and introduce clients to new processes and functionalities.
- System Upgrades and Testing : Collaborate with vendor management teams on system upgrades, review release notes, and conduct regression testing to ensure seamless transitions and system reliability.
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