Assistant Manager Web Support

VirtualVocations
Hialeah, Florida, United States
Full-time
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A company is looking for an Assistant Manager, Web Support to provide leadership and operational oversight for the Web Support team.

Key ResponsibilitiesPropose new ideas and methods to enhance customer support and operational efficienciesPartner with the training team to identify training needs and facilitate uptraining initiativesCreate quantitative reports on project and departmental progress for management reviewRequired QualificationsHigh school diploma or equivalent2+ years of management experience5+ years of customer service experienceBS or BA or equivalent experience (preferred)Call center experience (preferred)

1 day ago
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