Property Manager

Description : Job Summary :

Job Summary :

The Property Manager is responsible for planning, organizing, and controlling administration,

operations, and fiscal management of the property. The Property Manager is the 'face' of the Cousins

Properties brand displaying unsurpassed professionalism and integrity. An effective Property Manager

is project-oriented, has friendly, 'firm-but-fair' tenant relationships, and is exceptionally organized with

the ability to manage multiple tasks. In addition, the property manager will manage operations and

maintenance; life safety; property appearance; human resource administration as assigned; lease

administration; accounting and finance; tenant relations; energy conservation and environmental

protection programs; and all contractual services and properties performance per the Cuzway Policy

Guidelines. Specific duties and measurement methodologies may vary by property.

Requirements :

Description of Responsibilities :

Tenant Relations and Property Management

Coordinate customer move-ins and move-out; work with construction coordinator on customer

space when appropriate and singlehandedly manage smaller scale customer space

modifications.

Provide Class A quality and timely customer service while continuously developing and

managing on-going projects to improve customer relations, the retail experience and property

image.

Responsibly manage office administration to include employee performance management as

assigned.

Conduct coordinated effort with parking operations to ensure customer satisfaction is achieved.

Provide assistance to Senior Management, Leasing, Marketing and Development as needed

Ensure property is in compliance with governmental guidelines and regulations, file required

reports; maintain appropriate documentation and effectively communicate critical information

regarding building operation updates to tenants.

Effectively manage vendor contracts, including specifications, to ensure quality service is

provided to the property and tenants, including but not limited to contracts such as security,

janitorial and landscaping services; ensure vendors are fully qualified and in compliance with

ownership requirements; formally and periodically obtain competitive bids to challenge costs

and quality of operating services provided.

Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety

systems, preventative maintenance systems, environmental management systems and energy

management system, as appropriate; Conduct safety meetings for tenants and property

management team members; perform routine site inspections for maintenance needs, safety

hazards, tenant abuse of common areas, landscape needs, curb appeal, signage, etc.

Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC,

indoor air quality, etc.

Proactively attend seminars, industry meeting (IREM / BOMA / BATMA) and related

organizations to stay aware of current issues affecting local markets and the real estate industry.

Lease Administration

Efficiently and effectively manage commercial and retail lease agreements to ensure tenant

obligations to ownership are enforced and ownerships obligations to tenants are met; as well as

checking for general compliance, escalations, monthly charges, renewals, expirations, fees,

notification updates, etc., and new amendment content.

Property Accounting

Oversee monthly financial reporting to management to ensure reporting accuracy while using

Yardi.

Proactively review operating financial reports, property status reports, capital and tenant

improvements reports as required to identify any variances and make recommendations for

improving the net operating income and cash flow for the project (s).

Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and

annual reporting package.

Handle preparation of operating budgets for the assigned project (s); preparation of annual

customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments).

Oversee utility usage, tenant and retailer sub-metering reports and tenant bill backs.

Required Knowledge, Skills and Abilities :

A minimum of 5 years overseeing property management of a Class A multi-tenant office

building; tenant build out / construction administration and management experience preferred

• Bachelor's degree is required
• Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and

Outlook) is required

Must be responsive with an acute sense of urgency to meet the needs of others and able to

respond to the property for problematic and / or emergency conditions

Must be detail-oriented and well organized and have the ability to manage time and multiple

projects efficiently and achieve the required results; must be able to define problems, collect

data, establish facts, and draw valid conclusion

Must possess strong interpersonal, verbal and written skills and an ability to work and

communicate effectively with all levels of operations

Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit

analysis, budget forecasting, and prepare monthly packages and annual operating budgets in

excess of $7 million

• Professional designation from either BOMA or IREM is preferred
• Valid driver's license is required
• Customer Service - Demonstrate optimum customer service delivery while performing all job

functions

Responsiveness - Need to perform responsibilities with an acute sense of urgency to meet the

needs of others; respond to solve problems; willing to accept a variety of tasks associated with

this position and be flexible

Integrity - Demonstrate sound business ethics; consistently comply with organizational values;

protect confidential information

Communication - Able to clearly express ideas; present verbal information in a straightforward

manner; ask questions in order to open channels of communication; listen to understand

perspective of others

Location

Charlotte , NC

Minimum Experience (yrs) :

Required Education : Bachelors Degree

Bachelors Degree