Patient Care Coordintator

Sonrava Health
Lemon Grove, CA, United States
Full-time

Overview

Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices.

The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship.

The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales.

The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.

Job Responsibilities / Duties :

  • Set and achieve personal sales goals while supporting the goals of the team
  • Greet patients in a timely, professional and engaging manner
  • Introduce new patients to the office and staff
  • Provide patient consultations and communicate information about recommended treatments
  • Discuss cost of service, insurance coverage, and payment options with patients
  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
  • Nurture the patient relationship to encourage patient retention
  • Work as team player to ensure each customer receives the best service possible
  • Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.

  • Paid Time Off (PTO)
  • Medical
  • Dental
  • Vision
  • Continuing education and advancement opportunities
  • 401 (k) plan

With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.

Qualifications

  • 2 years of sales, customer service or related work experience
  • Bilingual Spanish-English skills preferred
  • Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
  • Ability to quickly learn new procedures and processes
  • Excellent communication and interpersonal skills
  • High level of ownership, accountability and initiative
  • Friendly, outgoing and motivated personality
  • 16 days ago
Related jobs
Promoted
Family Health Centers of San Diego
San Diego, California

With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. Collaborate with multidisciplinary care team in coordinating a wide array of outreach, health care, case management, pati...

Promoted
Fresenius Medical Care
San Diego, California

With Facility Administrator conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. Assess daily patient care needs and develop and distribute patient care assignments appropriately. Collabor...

Promoted
A Caring Touch Home Care - San Diego, CA
San Diego, California

Caregivers, full-time or part-time!. ...

Promoted
Qualicare Family Home Care
San Diego, California

Employee recognition programs (HERO of the week, Caregiver of the Month & Caregiver of the Year). Qualicare is looking for several caregivers to join their growing team. Apply today for an interview and learn why caregivers love to work for us!. Qualicare offers the following benefits to our car...

Promoted
San Diego Compassionate Caregivers
San Diego, California

San Diego Compassionate Caregivers is Urgently Hiring for Experienced Caregivers in North County San Diego for Part-Time Positions and Full-Time Positions available on the weekends and during the week. ...

Promoted
Adelphi Medical Staffing
San Diego, California

Specialty: Family Nurse Practitioner/Physician Assistant. ...

Promoted
Navy
El Cajon, California

Beyond this, you’ll have many opportunities to get the hands-on experience and credentials medical assistants require in the civilian world. ABOUTMedical emergencies happen and we need people who can take charge when they do. Whether you’re in a hospital or clinical setting, on a ship or submarine, ...

Promoted
Eisner Health
CA, United States

Must be able to communicate and explain patient treatment plans to patient/guardian. Must be able to track patient treatment plans to ensure that care is completed. Must be able to manage patient's course of treatment. Is responsible for running reports based of completed treatment plans and recalli...

Promoted
The Laser Center of Marin
CA, United States

Our practice's goal is to deliver an exceptional patient experience and we are looking for a coordinator who can provide an elite level of service to our patients and staff. We are a busy aesthetic medical practice in Marin County looking for a Patient Care Coordinator to join our team. Room Patient...

Promoted
eTeam
CA, United States

The Patient Services Representative I (PSR I) represent the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while fol...