Salesforce Platform Technical Architect

Who We Are

BankUnited (NYSE : BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta.

BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland.

We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers.

BankUnited is honored to announce that we have been included on the Newsweek and Statista America's Most Trusted Companies Award List!

BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America's Greatest Workplaces and as one of America's Greatest Workplaces for Job Starters , which acknowledges our commitment to creating an exceptional workplace.

Our Culture

At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals.

Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career.

Why BankUnited

Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best.

We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020.

As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential.

That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE™ Academy and mentoring opportunities through our iCARE™ (Inclusive Community of Advocacy, Respect and Equality) program.

At BankUnited, we strive to provide our employees with a work life balance. Specifically, retail branches operate 5 days a week Monday - Friday, excluding evening and / or weekend hours.

For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions.

If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today!

Job Description

SUMMARY : The Salesforce Platform Technical Architect will support the full implementation lifecycle, from scoping to deployment, within an evolving ecosystem that includes various lines of business.

This role involves designing comprehensive and scalable Salesforce solutions, configuring systems to meet specific banking needs, and providing technical leadership to ensure successful project delivery.

The Technical Architect is an expert in Financial Services Cloud, must have experience with nCino applications / products and will collaborate closely with our Salesforce Platform Team to ensure customer success.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Design :
• Collaborate with stakeholders to understand business requirements, objectives, and processes related to the banking domain
• Design comprehensive and scalable solutions for Salesforce echo system that align with industry best practices and regulatory compliance
• Prototype new solutions in lower environment to showcase new functionality
• System Configuration :
• Utilize expertise in Salesforce and nCino capabilities to configure and customize the systems for the bank's line of business
• Configure objects, workflows, reports, and dashboards to optimize processes and enhance user experience
• Architecture Governance :
• Establish and enforce architectural principles, standards, and guidelines for Salesforce and nCino implementations
• Consider security, data governance, and scalability requirements, providing guidance to development teams and ensuring adherence to best practices
• Stakeholder Collaboration :
• Work closely with Product Owners, Product Analysts, Delivery Team, and other stakeholders to gather requirements and translate them into technical solutions
• Conduct regular meetings and presentations to communicate design, progress, and risks
• Documentation :
• Create and maintain comprehensive documentation of the Salesforce and nCino architecture, including functional specifications, technical designs, data models, and integration workflows
• Ensure documentation is accurate, up-to-date, and accessible to relevant stakeholders
• Technical Leadership :
• Provide technical leadership and guidance to development / administrative teams, ensuring successful delivery of Salesforce and nCino solutions
• Mentor and coach junior team members, promoting knowledge sharing and continuous learning
• Industry Expertise :
• Stay updated with industry trends, best practices, and emerging technologies in the banking and financial services domain
• Leverage this knowledge to drive innovation and recommend improvements to the Salesforce echo system
• Project Lifecycle Support :
• Lead functional and technical workshops, demonstrating leadership skills in designing, delivering, testing, and deploying solutions
• Serve as a trusted advisor to the Salesforce Platform team, driving conversations with Enterprise Architects and business stakeholders to shape the architectural vision and establish a program architectural roadmap
• Manage user expectations and negotiate solutions to complex problems with both users and third-party stakeholders
• Strategic Guidance :
• Guide IT partners, and Salesforce implementation team on executing digital transformation using the Salesforce platform products
• Establish trust with business leaders, promoting and implementing standard processes via Salesforce
• Develop sophisticated business processes using native Salesforce Industries technology and integration tools
• Proactively highlight and manage risk areas in solutions, committing to see issues through to completion
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.

e. Bank Secrecy Act, US PATRIOT Act, etc.).

• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

EDUCATION

BS / BA degree in Computer Science, Information Sciences, or related IT discipline Additional ten (10) years of related professional experience can be substituted for a BS / BA degree

EXPERIENCE

• 10+ years of experience in developing technology solutions
• Experience with Domains - Banking and Financial Services
• Experience with Integration Architecture required
• Experience with Platform Security required
• Experience with Identity and Access Management / Integration Security
• Experience with Sharing and Visibility required
• Experience with Data Architecture and Management required
• Experience with Architectural Design Patterns
• Experience with Apex Design Patterns required
• Experience with Salesforce / Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)required
• Experience with OmniStudio Developer / Consultant

CERTIFICATES, LICENSES, REGISTRATIONS

Salesforce Certification preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)

KNOWLEDGE, SKILLS AND ABILITIES

• Expertise in one or multiples of - Salesforce Financial Services Cloud (FSC), Sales / Service / Experience / Marketing Cloud, and OmniStudio
• Product knowledge and experience - Data Cloud, Marketing Cloud, nCino LOS and Treasury Services and Financial Services Cloud (FSC)
• Excellent leadership, communication, and collaboration skills
• Ability to mentor and guide junior team members
• Up-to-date knowledge of industry trends and emerging technologies in banking and financial services
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, and other modern UI techniques
7 hours ago