RN Care Coordinator - ECCM - Lehigh County, PA

Description

JOB SUMMARY

In Person / Virtual / Hybrid)

This job is proficient in the coordination of care and manages coordination of care in accordance with recognized standards of practice for Care Management.

The incumbent utilizes expertise in care management to promote a collaborative professional environment that supports excellence of care and achievement of optimal resource utilization.

Also facilitates appropriate LOS, patient satisfaction and reimbursement for all patients.

ESSENTIAL RESPONSIBILITIES

• Assumes role in assessment of patient physical, psychosocial, and economic needs for effective transition of care planning to a variety of levels of care.
• In collaboration with the care team, facilitates the development and communication of the continuum of care transition plan to appropriate health service providers.
• Documents, verifies, and validates specific data required to monitor and evaluate interventions and outcomes. Interviews and collects patient specified data and chart review related to readmission.
• Knowledgeable of and complies with accreditation and regulatory requirements. Integrates performance improvement principles and customer service principles into all aspects of job responsibilities.
• Obtains or ensures acquisition of appropriate pre-certification authorizations from third party payers and placement to appropriate level of care prior to hospitalization utilizing medical necessity criteria and third party guidelines.

Obtains or facilitates acquisitions of urgent / emergent authorizations, continued stay authorizations and authorizations for post-acute services as needed and with compliance with all regulatory and contractual requirements.

Documents, monitors, intervenes / resolves and reports clinical denials / appeals and retrospective payer audit denials.

Collaboratively formulates plans of action for denial trends with the care coordination teams, performance improvement teams, physicians / physician advisor and third party payers.

Maintains a working knowledge of care management, care coordination changes, utilization review changes, authorization changes, contract changes, regulatory requirements, etc.

Serves as an educational resource to all AHN staff regarding utilization review practice and governmental commercial payer guidelines.

Adheres to the policies, procedures, rules, regulations and laws of the hospital and all federal and state regulatory bodies.

Communicates telephonically and electronically with the outpatient providers in an effort to enhance the continuum of care.

• Assumes responsibility for AHN required continued education and own professional growth.
• Other duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Nursing

Substitutions

6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

None

EXPERIENCE

Required

2 years of recent clinical RN Acute care, Home care, Palliative, Hospice, or Care Management

Preferred

• Discharge planning and community resource knowledge
• Care facilitation and utilization review experience

LICENSES or CERTIFICATIONS

Required

• RN license In appropriate state based on location
• CPR Certification

Preferred

None

SKILLS

• Motivational interviewing competency
• Advance care planning competency
• Ability to work in a high performing team environment that requires flexibility
• Excellent organizational and time management skills.
• Competent computer skills including Microsoft Office products

Language (Other than English) :

None

Travel Requirement : 50% - 75%

50% - 75%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products / services (sales employees)

Never

Physical work site required

Lifting : up to 10 pounds

Constantly

Lifting : 10 to 25 pounds

Rarely

Lifting : 25 to 50 pounds

Never

Exposure to blood, body fluids or tissue

Occasionally

Exposure to needles or sharps

Occasionally

Pay Range Minimum : $57,700.00

$57,700.00

Pay Range Maximum : $106,700.00

$106,700.00

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.

Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()

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