Job Description
The Senior Network Monitoring Systems Engineer (Infrastructure Engineer Senior Advisor) will administer and architect network monitoring solutions.
Cigna is a multinational company and a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security.
Primary Responsibilities
- Support network monitoring products and solutions, to including implementation, migrations, documentation and decommissioning.
- Develop monitoring solution architectures, designs and deployment plans.
- Conduct periodic reviews and rationalize installed products.
- Optimize and automate solutions to increase performance, availability and reduce cost
- Integrate infrastructure components into existing monitoring products
- Provide escalation support to engineering, operations and other staff
Qualifications Required
- Minimum of 6 years of experience with Linux systems administration required
- Minimum of 4 years of experience with Windows required
- Minimum of 6 years supporting commercial and open-source products on Linux and Windows
- Minimum of 2 years of experience managing enterprise monitoring systems such as Dynatrace, Spectrum, Network Node Manager, NetCool, TruSight, SolarWinds or Moogsoft
- In-depth knowledge of Ansible run books and automations.
- In-depth knowledge using SNMP, MIBs and OIDs to monitor infrastructure components
- Intermediate scripting and programming experience with Perl, Python or Powershell to leverage APIs
- Experience desired with Postgres, MySQL, MS-SQL, Oracle or another similar DBMS
- Experience desired with Syslog-NG, Cisco Prime, Splunk or Prognosis
- Basic knowledge of Wide and Local Area Networks
- Basic knowledge of network protocols and applications including SYSLOG, RADIUS, TACACS, DNS, DHCP, IPSec, NAT, ACLs
- Experience in customer service and / or operations
- Strong troubleshooting, documentation and communication abilities
Education Required
- Four-year university degree or college diploma in a technical field such as Electrical Engineering, Computer Science or Information Systems required
- Or equivalent work experience
- Redhat Engineer Certification desired
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