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Bilingual Customer Service Representative

VirtualVocations
Shreveport, Louisiana, United States
Full-time

A company is looking for a Bilingual Customer Service Representative, Member Svc Call Center in Remote, USA!Key Responsibilities : Handle member inquiries regarding various services and productsRespond professionally to internal and external customer inquiriesDocument and resolve complaints and coordinate service recoveryRequired Qualifications : Minimum two years of customer service or client member-interacting experienceCompletion of MSCC Assessment V4 and Computer testPassing knowledge checks, Classification Assessment, and Call Center experienceWorking knowledge of systems used within the MSCCHealth insurance experience is highly desired

4 days ago
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